Supply chain - Business Operations Associate 4

Supply Chain Operations

At HP Inc.

Do you love taking tough challenges? Do you love disrupting the status quo and want to re-invent? We are in search of talented people like you who are inspired by the big questions, driven to learn and grow, and dedicated to making a meaningful difference.

HP is a leading technology company, with 8 decades of rich history, operating in more than 170 countries around the world committed to creating technology that makes life better for everyone, everywhere. Following a truly employee first culture, we are guided by the HP Way that creates a culture of mutual trust, empowerment, and excellence.

About The Role

Supply chain Operations - Business Operations Associate 4

As a Supply chain Operations - Business Operations Associate 4 in Chennai/ Bangalore, you have a win-win opportunity: Use your skills to implement integrated solutions, then grow your own career through a variety of paths inside one of the world’s leading technology companies.

The Primary role will be to own logistics, procurement and order management related operational processes from SAP S4 standpoint, ensure smooth transactions flow between various system, address any fallouts between different SAP and partner systems, perform analysis, offer insights on failures and take corrective action to fix them. The secondary role will be to perform similar activities in non-SAP environment. In addition, own pricing analysis and management, Inventory analysis and other operational activities including reporting and analytics pertaining to Services Supply Chain and manage day to day tactical / operational activities.

Selected candidate must act as a trusted team member providing innovative solutions to various operational issues from SAP and non-SAP environment standpoint. This would include Logistics, Procurement and order management supply chain business processes. Selected candidate should also drive / support key Supply Chain Improvement projects for Services Supply Chain by challenging the status-quo and working across diverse and varied supply chains models / teams / regions with limited direction / inputs. He / she must exercise independent judgment within defined practices and procedures to determine appropriate solution / action. The selected candidate must also follow established guidelines, interprets policies, evaluates unique circumstances and makes recommendations.

What can you expect?

As a Supply chain Operations - Business Operations Associate 4

• Lead broad range of Logistics, Procurement and Order management related processes in SAP S4 and non-SAP environment
• Coordinate with outsourced partners and various internal teams to ensure smooth execution of operations.
• Act as a Subject Matter Expert with excellent SAP skills primarily in Idocs and well versed with supply chain business processes
• Reengineer business processes and automate them using best-of-breed technologies including SAP S4 scripting, Power Automate, PowerQuery, UI Path and various other tools
• Produce reports using various IT systems / tools (PowerBI) and analyze data to develop trends for various activities; articulate findings to management, position their impacts, perform what-if simulations.
• Manage and execute price file process, perform various analysis and offer business insights.
• Report and help review performance metrics on a regular basis, identify opportunities for improvements and automation.
• Research and analyze priority projects within established guidelines to enable digital advancement.
• Communicate requirements and guidelines to the regional and global teams and IT.
• Provide training or general direction for junior staff members and mentor them.
  
  

You Would Be The Right If You Have

• First level university degree (Engineering preferred)
• Must have minimum 3-6 years of experience in supply chain function
• Experience in more than one supply chain function with primary focus on Logistics (Procurement, Order Management, Sales).
• Minimum 1-2 years of experience in various SAP S4relating to Forward Logistics Reverse Logistics, procurement and Sales order management. This is a mandatory requirement.
• Experience with integration points of SAP Logistics modules across SAP modules.
• Solid understanding of SAP and possess the ability to monitor day-to-day operations and support where required in Logistics, Procurement and Order management processes.
• Must possess knowledge of various business flows in SAP pertaining to logistics, procurement and order management and must act as an SME
• Thorough knowledge of EDIs including creation, simulation and trouble shooting.
• In-depth knowledge of various B2B platforms used for partner communication with hp systems
• Ability to interact effectively through exceptional communication and possess presentation skills with attention to detail
• Very strong influencing skills combined with proven relationship management skills who can work in a matrix environment
• Strong knowledge of Microsoft Office skills (expert level in Excel, advance level PowerPoint)
• Vocal in challenging “business as usual operating models” and recommending innovative processes / solutions for services supply chain domain
• Strong Project Management skills to lead cross-functional teams; recognized as Subject Matter Expert.
• Services Supply Chain knowledge is a plus
  
  

Some Of The Vast Reward Of Working At HP

• Excellent career path and career development resources to enhance your skills and capabilities to support your career journey in Supply Chain
• A thriving diverse, equitable and inclusive environment where you are valued for the individual you are and are empowered to own your work and decisions.
• A wholesome and comprehensive total rewards plan including finance, health, work life integration, career growth and compensation.
  
  

We take a of pride in our commitment to diversity, equity and inclusion – it's just who we are. From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each day. When you do that, you’re more innovative and that helps grow our bottom line. Come to HP and thrive!

Job Summary

• This role is responsible for supporting various aspects of the company's supply chain and operations to ensure optimal efficiency and productivity. The role executes on specific reporting and analytics responsibilities, creating insightful dashboards and reports. The role helps in resolving complex level supply chain issues and identifies opportunities to optimize operational processes.
  
  

Responsibilities

• Supports complex level transactional processes for specialized job assignments with minimal supervision.
• Serves as a primary data resource for exempt-level employees by delivering specialized reports, typically in a consultative manner.
• Identifies complex level supply chain anomalies and leads the process-oriented tasks to resolve the issues.
• Monitors the execution of process-oriented tasks of lower level contributors.
• Provides troubleshooting and problem-solving support of basic to complex level problems.
• Supports the development and execution of business strategies and programs, aligned with strategic business objectives.
• Collaborates with customer support teams to address operational issues and improve the customer experience.
• Utilizes technology and software tools to improve operational efficiency, such as implementing new software or automation solutions.
• Drives the training of new hires and lower level roles.
  
  

Education & Experience Recommended

• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically has 6-8 years of related work experience, preferably in supply chain, operations, or a related field.
  
  

Preferred Certifications

• Certified Professional In Supply Management (Standards Organizations)
  
  

Knowledge & Skills

• Continuous Improvement Process
• Data Analysis
• Enterprise Resource Planning
• Finance
• Inventory Control
• Inventory Management
• Key Performance Indicators (KPIs)
• Lean Manufacturing
• Material Requirements Planning
• Materials Management
• Process Improvement
• Procurement
• Production Planning
• Purchasing
• SAP Applications
• Supply Chain
• Supply Chain Analysis
• Supply Chain Management
• Supply Chain Planning
• Warehousing
  
  

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity
  
  

Impact & Scope

• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
  
  

Complexity

• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.
  
  

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.