Sr Field Service Technician
Honeywell
Date: 3 weeks ago
City: Kolkāta, West Bengal
Contract type: Full time
Job Description
As a Sr Field Service Technician here at Honeywell, you will have the opportunity to provide high-level technical support and service to our customers, ensuring the optimal performance of Honeywell products and systems. You will troubleshoot and resolve complex technical issues, perform maintenance and repairs, and provide training and guidance to customers and junior technicians. Your expertise and dedication will drive customer satisfaction and contribute to the success of our service operations.
In this role, you will impact the efficiency and reliability of our service operations, enhance customer satisfaction, and support the growth of our business by ensuring the highest standards of service delivery.
Responsibilities
Key Responsibilities
YOU MUST HAVE
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
As a Sr Field Service Technician here at Honeywell, you will have the opportunity to provide high-level technical support and service to our customers, ensuring the optimal performance of Honeywell products and systems. You will troubleshoot and resolve complex technical issues, perform maintenance and repairs, and provide training and guidance to customers and junior technicians. Your expertise and dedication will drive customer satisfaction and contribute to the success of our service operations.
In this role, you will impact the efficiency and reliability of our service operations, enhance customer satisfaction, and support the growth of our business by ensuring the highest standards of service delivery.
Responsibilities
Key Responsibilities
- Diagnose and repair complex technical issues
- Perform preventive maintenance on equipment
- Provide technical support and guidance to customers
- Collaborate with crossfunctional teams to resolve customer issues
- Maintain accurate records of service activities and customer interactions
YOU MUST HAVE
- Minimum of 2 years of experience in a technical service or field service role
- Strong technical knowledge and troubleshooting skills
- Ability to work independently and manage multiple tasks
- Associate's degree in Engineering or a related field; Bachelor's degree preferred
- Experience with Honeywell products and systems
- Customer-focused mindset
- Strong problem-solving and decision-making abilities
- Ability to train and mentor junior technicians
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
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