Senior Engineer/ Assistant Manager- Modernization Sales
KONE
Date: 3 weeks ago
City: Vijayawada, Andhra Pradesh
Contract type: Full time

Customer relationship management
Read more on www.kone.com/careers
- Proactively develops and creates customer relationships in his/her area of responsibility
- Is accountable for developing KONE position in his/her customer base or market area
- Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
- Ensures customer satisfaction and solves complaints with the rest of KONE team
- Documents the customer and contact information, maintains customer data
- Proactively generates opportunities from outside current customer base
- Handles RFQs
- Is accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets
- Is accountable for finding customer needs and that KONE’s solution matches with the needs
- Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority
- Validates that the contents of the contract are in line with the negotiation process outcome
- Maintains full information of opportunities, tasks and visits (sales funnel management)
- Responsible for timely and accurate reporting in CRM
- Responsible for gathering relevant information about market and competitors from the field
- Supports the finance function in money collection.
- Is accountable for the project/order until Order Booking
- Is accountable for ensuring decision to tender (Gate 2) by Gate approver (for example based on discount authorities)
- Drives execution of her/his individual sales plan
Read more on www.kone.com/careers
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