Sales Manager

Overall Purpose of the Job

To maximise sales revenue and profitability within area of responsibility. Effective analysis of the market place to gain knowledge of client and competitor information. Develop a sales plan for area of responsibility and when approved deliver to team to achieve maximum success at the tender stage. To ensure response in a timely manner to all ITT’s received for area of responsibility. Ensure total compliance with all company policies, procedures and legislative requirements.

Key Activities and Accountabilities

1. Develop strategy, tactics, sales plan and profit targets for area of responsibility

2. Disseminate to sales team the sales plan with their targets and objectives and give guidance and mentoring if required to enable achievement of targets

3. Ensure active contact with existing and new clients is being undertaken and feedback given to allow review of status of contracts or potential growth.

4. Develop and maintain a strong pipeline of qualified opportunities to develop future growth

5. Perform or coordinate presentations and seminars to clients to enhance customer understanding and develop relationships

6. Provide input to all key tender documents and information on pricing and response strategy

7. Maintain understanding of technology developments within the industry and disseminate the information to clients and internal parties

8. Compile accurate market share statistics and ensure Salesforce is updated and also prepare any reports such as sales activity as per schedule

9. Liaise with internal and external departments as and when required to ensure all information is circulated as appropriate also client questions and queries are resolved in a timely manner. Liaise with manager on any issues or concerns.

10. Actively adhere to the Code of Conduct and Anti-Bribery policies, procedures and processes to ensure the highest ethical standards are maintained and exposure to liability or risk to Expro’s reputation is minimised. Provide leadership in all ethical issues; ensure employees are aware of Expro’s compliance requirements and feel able to report possible violations or conflicts of interest.

11. Actively adhere to and ensure compliance with applicable Quality policies, procedures, processes & systems. Take an active part in quality improvement processes. Act on reported deficiencies and approve deviations from standard procedures as appropriate.

12. Ensure that employees adhere to and comply with all applicable Health, Safety & Environmental (HSE) policies, procedures and processes. Provide leadership in HSE; encourage employees to take responsibility and be accountable for their own and others’ safety and provide an environment where they feel authorised to stop any unsafe job. Ensure that all incidents and non-conformances are reported in line with the appropriate procedures and deadlines; ensure that all incidents are investigated and corrective actions raised as required; where appropriate, participates in incident investigations.

13. Supervise, mentor and coach direct reports and ensure completion of their Employee Development Plans. Where applicable, ensure that training and competency programs are in place to facilitate the mentoring of subordinates through the competency system. Conduct competency assessments when required.

Job Knowledge and Qualifications

Hold a Professional Qualification preferably in a Technical area

10+ years work experience within Technical or Sales role preferably in line with a company product line

Proficient in MS Word, Data Bases and PowerPoint

Financial Awareness preferable in relation to tender/quotation/ budget process

Leadership skills