Jr Customer Service Executive - Cloud & Security Customer Service Operations
Tata Communications
Date: 2 weeks ago
City: Pune, Maharashtra
Contract type: Full time
About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Job Description: Operational role working under direct supervision, responsible for daily customer service operations.
Responsibilities
Maintain daily activities and routines.
Ensure SLAs are met and proactively work to maintain service quality.
Candidate must have the below technical exposure or a strong willingness to learn.
Candidate should be available for 24x7 shifts, including weekends and weekdays.
Candidates must be ready to adhere to a standard leave policy.
Excellent communication skills and email etiquette are mandatory.
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Job Description: Operational role working under direct supervision, responsible for daily customer service operations.
Responsibilities
Maintain daily activities and routines.
Ensure SLAs are met and proactively work to maintain service quality.
Candidate must have the below technical exposure or a strong willingness to learn.
Candidate should be available for 24x7 shifts, including weekends and weekdays.
Candidates must be ready to adhere to a standard leave policy.
Excellent communication skills and email etiquette are mandatory.
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