Amazon connect Engineer

Infosys


Date: 3 weeks ago
City: Pune, Maharashtra
Contract type: Full time
  • Primary skills:Technology->Communication->IVR,CCT,Technology->Functional Testing->IVR Testing,Technology->Infrastructure-Contact Center->ContactCenter model,Technology->Infrastructure-Contact Center->IVR Concepts

A day in the life of an Infoscion

  • As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment
  • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs
  • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements.
  • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives
  • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
  • Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data
  • Awareness of latest technologies and trends
  • Logical thinking and problem solving skills along with an ability to collaborate
  • Ability to assess the current processes, identify improvement areas and suggest the technology solutions
  • One or two industry domain knowledge

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

UI Specialist - React Job

YASH Technologies, Pune, Maharashtra
1 day ago
Experience required- 4+Job DescriptionDemonstrated work experience in developing web-based and server-side applications.Experience with ReactJS/Redux with TypeScript, SQL, AWS, Java & Spring Boot.Hands-on Knowledge in CI/CD and a strong understanding of DevOps conceptsStrong understanding of Software engineering principles, knowledge of technical practices like TDDUnderstanding of application development, database, and infrastructure capabilities and constraintsAbility to work in a cross-functional, flexible, and collaborative...

Lead Associate - Mortgage Lending - Pune

Nexdigm, Pune, Maharashtra
2 days ago
About Us JOB DESCRIPTION – LEAD ASSOCIATE – FINANCE & ACCOUNTS (MORTGAGE LENDING) To know more about us, visit www.nexdigm.comJob DescriptionRole specific skillsets: Accounting concepts & Processing Experience working in commercial real estate lending industry for Agency loans (Freddie Mac, Fannie Mae, HUD) Experience in either underwriting, appraisal, asset management, servicing, portfolio management, financial modelling, securitization Knowledge of using third...

IN-Senior Associate_ Scrum Master_Data Analytics_ Advisory_Pune

PwC India, Pune, Maharashtra
2 days ago
Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismData, Analytics & AIManagement LevelSenior AssociateJob Description & SummaryAt PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals.In data analysis at PwC, you will focus on utilising advanced analytical techniques to...