India Operations executive - L3

India Operations team works on Debt Management / Collections, Account Receivables, Governance & IS Enablement, Warehouse & Logistics and Revenue Assurance.

⦁ Debt Management / Collections – Responsible for collection plan vs achievement, reducing balance sheet exposure, reducing gross debts & reducing DSO
⦁ Claims Submissions
⦁ Customer follow ups
⦁ Dispute resolutions
⦁ Reconciliations
⦁ EFT allocations
⦁ Updating RMS
⦁ LD declarations
⦁ Raising CNR

⦁ Governance & IS Enablement
⦁ Tools - RMS, LD, SOX Audits
⦁ MIS, EFTs, DN, Prelegal
⦁ Not Committed Debts
⦁ Support HC Validation and Control
⦁ Seat Optimization and Control
⦁ Vendor Payment
⦁ DLP incident closures
⦁ Demand Notices
⦁ Payment reminder requests

⦁ Account Receivables
⦁ LD
⦁ PDD
⦁ FTDS
⦁ WCT
⦁ C-Form
⦁ GST
⦁ Legal

⦁ Revenue Assurance
⦁ Timely invoicing/Billing to avoid the revenue leakage, on time billing which will enable revenue recognition in same Quarter
⦁ To Estimate quarterly revenue WBS wise with carry forward, Renewals, New Book and Bill
⦁ To prepare Revenue dependency list related to pending Renewal PO, Project signoff, Resources deployment and Pending Billing and follow-up with Sales and PM's for its closure during the quarter.
⦁ Ensure all the orders are uploaded in RR Portal & ensure all efforts are updated during month and quarter closure.
⦁ Tracking >90 days reversals for T&M and AMC cases
⦁ To track Project based billing and milestone
⦁ Flash weekly report on Revenue, Billing and Unbilled

⦁ Warehouse & Logistics
⦁ Responsible for products operations to fulfil customer orders pan India
⦁ Responsible for end user spares & enterprises spares support for annuity biz – CIS

Mandatory Skills: IT Operations Management .

Experience: 3-5 Years
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