Customer Service Executive - Collections

Tata Communications


Date: 3 weeks ago
City: Pune, Maharashtra
Contract type: Full time
About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Description

  • Operational role responsible for supporting billing team in day-to-day operations. The incumbent may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Responsibilities

  • Maintain customer accounts and ensure billing is accurate.
  • Delivery of billing information to customer
  • s address
  • Ensure achievement of collection targets and reduce outstanding collections and debt bucket.
  • Track payments, expenditures process, invoices expense claims, reconcile processed payments.
  • Analyse accounts
  • Monthly report generation

Minimum Qualification & Experience

  • accounting or finance experience

Desired Skill sets

  • Basic accounting procedures, Excel, Outlook

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