Windows System Admin Level 1
EverData
Date: 1 week ago
City: Jaipur, Rajasthan
Contract type: Full time
Job Title: Windows System Admin Level 1
Experience: 1 years
:
Windows System Admin Level 1 to help support our customer base, both directly & indirectly. Activity required interaction with application software and operating systems to diagnose & resolve unique, non-recurring problems in Hosting Environment.
Major Duties / Responsibilities
Package: As per eligibility of candidate (At least One Year Service Contract)
Location: Jaipur
No of Vacancy: 2
Experience: 1 years
:
Windows System Admin Level 1 to help support our customer base, both directly & indirectly. Activity required interaction with application software and operating systems to diagnose & resolve unique, non-recurring problems in Hosting Environment.
Major Duties / Responsibilities
- Treat all customers in a professional, respectful manner
- Handling Technical support tickets from web hosting customers
- Supporting the roll-out of new applications
- Provide client support and technical issue resolution via E-Mail, phone and other electronic medium
- Troubleshooting a variety of technical issues customers are having with their web hosting services
- Prioritizing and managing many open Ticket at one time
- Successfully completes other duties and projects as assigned.
- Computer Knowledge, Good Communication, Preferably B.Tech.
- Windows Certified Engineer Preferred
- Willing to work in a 24*7 Environment
- Experience with Hosting Control Panels (CPanel/WHM/Plesk)
- Basic installation, server security, server monitoring
- Excellent understanding of SMTP, HTTP, FTP, IMAP, POP, Exim
- Installation and modification of Apache, Bind, DNS, PHP, MySQL, Perl
- Managing server Backup/Restore
- DNS Management
- Ability to work well with a team, constantly changed environment and follow instructions from supervisors and senior colleagues
- Confident and passionate
- Organizational skills with the ability to multitask by talking, using technology and listening
- Ability to troubleshoot web hosting and technical procedures as needed
- Dependable to be at work during assigned shifts and to complete work as expected.
Package: As per eligibility of candidate (At least One Year Service Contract)
Location: Jaipur
No of Vacancy: 2
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