Vice President Sales Operations (PSS07776)

About the client: PSS has been mandated to hire a Vice President of Sales Operations for a leading Indian pharmaceutical company.

Job Purpose: The Vice President – Sales Operations plays a critical strategic and operational role in driving the effectiveness of the Sales organization. This position involves close collaboration with Cluster Heads and other Heads of Departments (HODs) to streamline sales operational efficiency and ensure alignment with business objectives. The role will support the COO by providing strategic and actionable insights, robust reporting, and operational support.

Key Responsibilities

Strategic Partnering & Sales Leadership:

• Act as a trusted advisor and strategic partner to Cluster Heads & other function heads (SFE, Portfolio, Marketing, Business Development, New Product Launch, etc.), providing guidance to optimize sales performance across regions.
• Work closely with COO and senior leadership to translate business priorities into actionable plans for the sales organization.
• Collaborate with Marketing, Business Development, and Portfolio Management teams to gather market insights and align sales strategies with business objectives.
  
  
  

Data-Driven Decision Support

• Prepare comprehensive, data-driven reports, dashboards, and presentations for the COO to enable timely and informed decision-making.
• Track key performance indicators, analyze trends, and recommend corrective actions to optimize sales performance and operational efficiency.
• Manage the flow of communication between field operations and senior leadership, ensuring clarity, accuracy, and timeliness.
  
  
  

Operational Excellence

• Streamline sales processes and workflows to enhance efficiency, productivity, and consistency across all clusters.
• Drive initiatives to implement Sales Force Effectiveness (SFE) best practices, ensuring the field team operates at optimal productivity.
• Ensure seamless integration of new product launches, campaigns, and market strategies into the sales organization.
  
  
  

Multitasking & Stakeholder Management

• Manage multiple priorities, competing deadlines, and complex tasks in a fast-paced environment.
• Engage with cross-functional teams to resolve operational issues, escalate challenges appropriately, and ensure smooth execution of sales initiatives.
  
  
  

Qualifications & Experience

• Education: MBA from a Tier 1 B-School is preferred.
• Experience: 15+ years in pharmaceutical sales operations, commercial excellence, or related functions.
• Analytical Skills: Strong quantitative and analytical capabilities to interpret complex data and generate actionable insights.
• Problem-Solving & Communication: Ability to solve complex business problems, deal with ambiguity, and communicate effectively with leadership and field teams.