UX/UI Designer

About ETS

ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL, TOEIC, GRE and Praxis tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.

Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.

We’re looking for a thoughtful and creative UX/UI Designer with a passion for designing web-based experiences that drive meaningful user actions—whether that’s submitting a lead form, exploring key content, or completing a purchase. With 3-5 years of experience, the ideal candidate brings a strong user-centered mindset and a proven ability to translate complex requirements into elegant, intuitive, and performance-driven design solutions.

You’ll work closely with product owners, marketers, and developers to create high-impact digital experiences that guide users through intentional journeys across our websites

Responsibilities

• Design and prototype user experiences that align with business objectives—whether optimizing for lead capture, engagement, or online transactions.
• Develop user flows, wireframes, high-fidelity mockups, and interactive prototypes that support both marketing and commerce experiences.
• Apply UX best practices to streamline key customer journeys, reduce friction, and increase conversion across different types of user paths.
• Collaborate with cross-functional teams to validate designs through A/B testing, user feedback, and behavioral analytics.
• Contribute to and maintain a consistent design system, ensuring visual and functional cohesion across all web experiences.
• Help identify user pain points and opportunities for improvement through research, heuristics, and usability evaluations.
  
  

Education, Certifications, Or Special Licenses

• A Bachelor’s degree or higher in design and/or technology-related field of study (computer science, information technology, educational technology, Human-Computer Interaction (HCI), user design, or web/graphic design) or the equivalent combination of education and experience from which comparable knowledge, experience, certification can be acquired is required.
  
  

Relevant Years Of Experience Required

• Three (3) or more years of professional experience in web design
• Experience designing for lead generation, online transactions, or personalized content journeys.
• Familiarity with A/B testing tools like Optimizely, Adobe Target, or Google Optimize.
• Exposure to CMS and commerce platforms such as AEM and Salesforce Commerce Cloud
• Understanding of accessibility standards (WCAG) and inclusive design principles.
  
  

Required Skills

• A strong portfolio showcasing thoughtful design work that improves user outcomes and meets business goals.
• Proficiency with Figma (or similar tools), and an understanding of how design decisions impact development (HTML/CSS awareness is a plus).
• Experience designing responsive, mobile-friendly interfaces.
• Comfort working in Agile environments and with cross-disciplinary stakeholders including marketing, product, and engineering teams.
• Strong communication and problem-solving skills with an ability to advocate for the user while balancing business needs.
  
  

ETS is mission driven and action oriented

• We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
• We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
• As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
  
  

ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.