Travel Consultant

FlyTreat


Date: 2 weeks ago
City: Delhi, Delhi
Salary: ₹240,000 - ₹480,000 per year
Contract type: Full time
We are seeking a knowledgeable and customer-focused Travel Consultant to join our team. The ideal candidate will assist clients in planning, organizing, and booking travel arrangements, ensuring a seamless and enjoyable experience. This role requires excellent communication skills, attention to detail, and a passion for travel.

The Role

Travel Planning And Booking

  • Assist clients in planning their trips, including destinations, accommodations, transportation, and activities.
  • Provide information on travel requirements such as visas, passports, and health precautions.
  • Research and suggest travel packages or custom itineraries based on client preferences and budgets.

Customer Service

  • Respond promptly to client inquiries via phone, email, or in person.
  • Handle complaints or concerns professionally and work to resolve them efficiently.
  • Offer travel advice and tips to enhance the customer experience.

Sales And Marketing

  • Promote travel packages, deals, and special offers to potential and existing clients.
  • Upsell additional services such as travel insurance, car rentals, or guided tours.
  • Maintain relationships with clients to encourage repeat business.

Administrative Tasks

  • Process payments, issue tickets, and confirm bookings accurately.
  • Maintain records of client information, bookings, and travel preferences.
  • Coordinate with vendors and suppliers to ensure smooth operations.

Market Knowledge

  • Stay updated on industry trends, travel advisories, and emerging destinations.
  • Build and maintain relationships with airlines, hotels, and tour operators.

Ideal Profile

  • You have at least 1 year experience within a B2C Sales role, ideally within the travel industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a strong mentor and coach who can build high performing teams
  • You are willing to undertake 30-60% travel.

What's on Offer?

  • Opportunity to make a positive impact
  • Attractive Salary & Benefits
  • Opportunity within a company with a solid track record of performance

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