Territory Manager-Personal Loan (DSA)

IDFC FIRST Bank


Date: 1 week ago
City: Rājkot, Gujarat
Contract type: Full time
Job Requirements

Job Requirements

Role/Job Title: Territory Manager-Personal Loan (DSA)

Function/ Department: Personal Loan

Roles & Responsibilities

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  • Sourcing and managing channels from the market and acquiring business from them
  • Ensuring quality portfolio by minimizing delinquency and rejection
  • Extensive knowledge and understanding of retails assets, products, operations and current market trends
  • Identifying the changing market trends, channel development for acquiring business and provide high quality customer service
  • Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service

Managerial & Leadership Responsibilities

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  • Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
  • Create environment for team to focus on automation and digital enablement to fulfil customer needs holistically
  • Attract & retain best-in class talent to meet Bank's rapid growth targets

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