Telecaller
The Muthoot Group
Date: 3 weeks ago
City: Bengaluru, Karnataka
Contract type: Full time
This job is provided by apna.co About the Role: We are looking for enthusiastic and customer-focused individuals to join us as Customer Care Internship Executives. This internship offers on-the-job training, certified by the government, providing you with an excellent opportunity to enhance your customer service and communication skills. After completing the 6-month internship, high-performing candidates will be promoted to the role of Junior Relationship Executive, with the potential for further career growth and development.
Key Responsibilities
Participate in lead generation Through Calling at least 250 - 300 Calls Per Day , client acquisition, and retention activities.
Assist customers by responding to inquiries and providing information about products and services.
Handle customer complaints, process orders, and provide solutions in a timely and professional manner.
Participate in various customer service initiatives, improving customer satisfaction and loyalty.
Learn and support the implementation of customer feedback mechanisms to enhance service quality.
Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities.
Collaborate with team members to improve overall service efficiency and meet customer expectations.
Gain exposure to financial products and services, assisting customers with their requirements.
Develop strong communication and problem-solving skills through direct customer interaction.
Eligibility Criteria
Graduation (any discipline) from a recognized university.
Freshers who have completed their graduation between 2020 and 2025.
Training And Certification
Comprehensive on-the-job training with government certification.
Hands-on experience in customer care and relationship management.
Development of core skills such as communication, problem resolution, and customer handling.
Growth And Career Opportunities
On successful completion of the 6-month internship, you will be promoted to Customer care executive Executive.
Opportunities for further growth within the organization based on individual performance.
Clear career progression path with competitive compensation and performance-based incentives.
Salary Structure
Up to ₹3,00,000 per annum (inclusive of base salary and performance-based variables).
Attractive variable pay based on individual and team performance.
Why Join Us?
Government-certified on-the-job training that enhances your professional skillset.
A dynamic and supportive work environment where you can build a long-term career in customer service and relationship management.
Excellent career growth opportunities in a leading organization with a proven track record.
Performance-driven rewards and incentives that encourage and recognize your contributions.
HOW TO APPLY !!!
Interested kindly share your updated resume at [email protected] or Whats app 8129010675
OR WALK IN AND WALK OUT WITH OFFER AT BELOW VENUE:
MUTHOOT FINANCE Ltd CORPORATE OFFICE
90, Hennur Main Rd Flyover, St Thomas Town, Kariyannapalya, Lingarajapuram, Bengaluru, Karnataka 560084
MAP LINK : https://share.google/KnWXkzNviq4mt6Woe
Key Responsibilities
Participate in lead generation Through Calling at least 250 - 300 Calls Per Day , client acquisition, and retention activities.
Assist customers by responding to inquiries and providing information about products and services.
Handle customer complaints, process orders, and provide solutions in a timely and professional manner.
Participate in various customer service initiatives, improving customer satisfaction and loyalty.
Learn and support the implementation of customer feedback mechanisms to enhance service quality.
Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities.
Collaborate with team members to improve overall service efficiency and meet customer expectations.
Gain exposure to financial products and services, assisting customers with their requirements.
Develop strong communication and problem-solving skills through direct customer interaction.
Eligibility Criteria
Graduation (any discipline) from a recognized university.
Freshers who have completed their graduation between 2020 and 2025.
Training And Certification
Comprehensive on-the-job training with government certification.
Hands-on experience in customer care and relationship management.
Development of core skills such as communication, problem resolution, and customer handling.
Growth And Career Opportunities
On successful completion of the 6-month internship, you will be promoted to Customer care executive Executive.
Opportunities for further growth within the organization based on individual performance.
Clear career progression path with competitive compensation and performance-based incentives.
Salary Structure
Up to ₹3,00,000 per annum (inclusive of base salary and performance-based variables).
Attractive variable pay based on individual and team performance.
Why Join Us?
Government-certified on-the-job training that enhances your professional skillset.
A dynamic and supportive work environment where you can build a long-term career in customer service and relationship management.
Excellent career growth opportunities in a leading organization with a proven track record.
Performance-driven rewards and incentives that encourage and recognize your contributions.
HOW TO APPLY !!!
Interested kindly share your updated resume at [email protected] or Whats app 8129010675
OR WALK IN AND WALK OUT WITH OFFER AT BELOW VENUE:
MUTHOOT FINANCE Ltd CORPORATE OFFICE
90, Hennur Main Rd Flyover, St Thomas Town, Kariyannapalya, Lingarajapuram, Bengaluru, Karnataka 560084
MAP LINK : https://share.google/KnWXkzNviq4mt6Woe
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