Telecaller
The Muthoot Group
Date: 2 days ago
City: Bengaluru, Karnataka
Contract type: Full time
This job is provided by apna.co About the Role: We are looking for enthusiastic and customer-focused individuals to join us as Customer Care Internship Executives. This internship offers on-the-job training, certified by the government, providing you with an excellent opportunity to enhance your customer service and communication skills. After completing the 6-month internship, high-performing candidates will be promoted to the role of Junior Relationship Executive, with the potential for further career growth and development.
Key Responsibilities
Participate in lead generation Through Calling at least 250 - 300 Calls Per Day , client acquisition, and retention activities.
Assist customers by responding to inquiries and providing information about products and services.
Handle customer complaints, process orders, and provide solutions in a timely and professional manner.
Participate in various customer service initiatives, improving customer satisfaction and loyalty.
Learn and support the implementation of customer feedback mechanisms to enhance service quality.
Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities.
Collaborate with team members to improve overall service efficiency and meet customer expectations.
Gain exposure to financial products and services, assisting customers with their requirements.
Develop strong communication and problem-solving skills through direct customer interaction.
Eligibility Criteria
Graduation (any discipline) from a recognized university.
Freshers who have completed their graduation between 2020 and 2025.
Training And Certification
Comprehensive on-the-job training with government certification.
Hands-on experience in customer care and relationship management.
Development of core skills such as communication, problem resolution, and customer handling.
Growth And Career Opportunities
On successful completion of the 6-month internship, you will be promoted to Customer care executive Executive.
Opportunities for further growth within the organization based on individual performance.
Clear career progression path with competitive compensation and performance-based incentives.
Salary Structure
Up to ₹3,00,000 per annum (inclusive of base salary and performance-based variables).
Attractive variable pay based on individual and team performance.
Why Join Us?
Government-certified on-the-job training that enhances your professional skillset.
A dynamic and supportive work environment where you can build a long-term career in customer service and relationship management.
Excellent career growth opportunities in a leading organization with a proven track record.
Performance-driven rewards and incentives that encourage and recognize your contributions.
HOW TO APPLY !!!
Interested kindly share your updated resume at [email protected] or Whats app 8129010675
OR WALK IN AND WALK OUT WITH OFFER AT BELOW VENUE:
MUTHOOT FINANCE Ltd CORPORATE OFFICE
90, Hennur Main Rd Flyover, St Thomas Town, Kariyannapalya, Lingarajapuram, Bengaluru, Karnataka 560084
MAP LINK : https://share.google/KnWXkzNviq4mt6Woe
Key Responsibilities
Participate in lead generation Through Calling at least 250 - 300 Calls Per Day , client acquisition, and retention activities.
Assist customers by responding to inquiries and providing information about products and services.
Handle customer complaints, process orders, and provide solutions in a timely and professional manner.
Participate in various customer service initiatives, improving customer satisfaction and loyalty.
Learn and support the implementation of customer feedback mechanisms to enhance service quality.
Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities.
Collaborate with team members to improve overall service efficiency and meet customer expectations.
Gain exposure to financial products and services, assisting customers with their requirements.
Develop strong communication and problem-solving skills through direct customer interaction.
Eligibility Criteria
Graduation (any discipline) from a recognized university.
Freshers who have completed their graduation between 2020 and 2025.
Training And Certification
Comprehensive on-the-job training with government certification.
Hands-on experience in customer care and relationship management.
Development of core skills such as communication, problem resolution, and customer handling.
Growth And Career Opportunities
On successful completion of the 6-month internship, you will be promoted to Customer care executive Executive.
Opportunities for further growth within the organization based on individual performance.
Clear career progression path with competitive compensation and performance-based incentives.
Salary Structure
Up to ₹3,00,000 per annum (inclusive of base salary and performance-based variables).
Attractive variable pay based on individual and team performance.
Why Join Us?
Government-certified on-the-job training that enhances your professional skillset.
A dynamic and supportive work environment where you can build a long-term career in customer service and relationship management.
Excellent career growth opportunities in a leading organization with a proven track record.
Performance-driven rewards and incentives that encourage and recognize your contributions.
HOW TO APPLY !!!
Interested kindly share your updated resume at [email protected] or Whats app 8129010675
OR WALK IN AND WALK OUT WITH OFFER AT BELOW VENUE:
MUTHOOT FINANCE Ltd CORPORATE OFFICE
90, Hennur Main Rd Flyover, St Thomas Town, Kariyannapalya, Lingarajapuram, Bengaluru, Karnataka 560084
MAP LINK : https://share.google/KnWXkzNviq4mt6Woe
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Team Manager Customer Experience
Alorica,
Bengaluru, Karnataka
1 day ago
About Alorica IndiaAlorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that’s just a very technical way of saying what we really do, which is to make lives better…one interaction at a time.100,000 strong and dedicated to delivering insanely great customer experiences to people across the globe. It’s our...
Team Leader.Trade Operations-Exports
Mashreq,
Bengaluru, Karnataka
2 days ago
The incumbent will be responsible for checking for Trade Compliance review for LC/SBLC/Collection documents under Export/Import as per Bank’s internal policies as well as ICC guidelines and lodging the transactions in the processing system. The coverage will be all the areas of Trade Finance for various business segments
EM-Senior
EY,
Bengaluru, Karnataka
2 days ago
At EY, we’re all in to shape your future with confidence.We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.EY- Assurance – Senior Associate– Experience Management As part of our EY-Assurance Team, you will be working to ensure effective...
