Telecaller
Arting Digital
Date: 9 hours ago
City: Pune, Maharashtra
Contract type: Full time
Position Title: Tele-caller
CTC: 18-25k
Exp: 1yr
Location: Pune
Working Mode: Onsite
Primary Skill: Tele-Sales in Insurance, Credit, Debit Card, Debt recovery, Debt Collection
Qualification: Any Graduation
Role And Responsibilities
CTC: 18-25k
Exp: 1yr
Location: Pune
Working Mode: Onsite
Primary Skill: Tele-Sales in Insurance, Credit, Debit Card, Debt recovery, Debt Collection
Qualification: Any Graduation
Role And Responsibilities
- Trace customers whose contact details are not available
- Negotiate with customer regarding the payments
- Update feedback of customer with respect to payments
- To recover dues of delinquent customers as per allocation through in-house and as per RBI guidelines, process & policies laid down by the organisation within set timelines.
- He would be responsible for collection of overdue accounts of customers in all buckets and for various products.
- Providing detailed visit feedback to his superior and ensuring high field intensity.
- Timely deposition of collected payment and ensuring application to the right account. - Preferably from collection agency
- Possess good written and oral communication
- Delinquent Customer regress follow-up
- Possess initiative and ability to work under pressure
- W ould be responsible to recover dues Skill Requirements
- Strong verbal communication skills
- High level of confidence
- Ability to handle customers over the phone
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