Technology Services Engineer II

Position Summary...

What you'll do...

Technology Support Engineer

Location: Chennai

About Global Tech. Imagine working in an environment where one line of code can make life easier for hundreds of millions of people and put a smile on their face. That’s what we do at Walmart Global Tech. We’re a team of 15,000+ software engineers, data scientists and service professionals within Walmart, the world’s largest retailer, delivering innovations that improve how our customers shop and empower our 2.3 million associates. To others, innovation looks like an app, service or some code, but Walmart has always been about people. People are why we innovate, and people power our innovations.Being human-led is our true disruption.

Team and Position Summary: Real Estate team @Walmart is focused on the development of Intelligent Software applications by leveraging a vast amount of data. These applications are powered by data science and ML models. Our applications help to improve the operational efficiency of Real Estate business domain. These enterprise solutions are deployed across all our global business markets.

Position Responsibilities:

• Drive the maintenance and support of 40+ Real Estate solutions across the globe.
• Responsible for the monitoring and alert handling of these solutions using advanced applications like Splunk, Dynatrace, Spotlight, Xmatters, Azure AppInsights and Azure monitoring.
• Resolve production Incidents within SLA – Ability to debug and analyse production issues in detail across systems.
• Perform Problem management, Incident Management & RCA to proactively reduce production incidents.
• Responsible for Infrastructure management across Walmart computes and cloud infrastructure.
• Fix problems, test and deploy to resolve production incidents.
• Work closely with Walmart engineering teams across geographies to leverage expertise and contribute to the tech community.
  
  

Position Requirements:

• Bachelor’s degree in computer science or related discipline and experience of 4 to 7 years.
• Capability to program in Java will is required. Azure knowledge is must.
• Expert in Unix commands(log debugging purpose) and running watchdogs, having working experience in it.
• Azure/Azure Infra hands on experience and knowledge – VM management in edge platform is required skill.
• Working knowledge on Docker is required.
• Strong database skills - key-value and relational databases. Experienced in SQL, Stored Procedures, DB Scripts, ETL etc.
• Logging and Monitoring experience designing, deploying and running systems like Splunk, ELK, New Relic or other APM solutions is an added advantage.
• Exposure/Experience to Cloud technologies & CICD is an added advantage.
• Good grasp of networking fundamentals and core protocols and tech such as: TCP/IP, HTTP, DNS, load balancers, distributed file systems.
• Capable of technical deep-dives into code, networking, systems, and storage with very bright, experienced engineers
• Good experience and knowledge of ITSM Support processes and related tools is mandatory for the Technology Support Engineer position. Walmart Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
  
  

Mandatory Skills Azure, Java, Unix, SQL, Docker Desirable Skills java, Docker, Azure/cloud, Unix Years Of Experience 2 to 10 Year

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in computer science, information technology, engineering, computer information systems, or related area and 2 years’ experience in production support, software support, or technical support.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Both software and hardware troubleshooting., Technical support operations, account management, or customer support.

Primary Location...

RMZ Millenia Business Park, No 143, Campus 1B (1st -6th floor), Dr. MGR Road, (North Veeranam Salai) Perungudi , India R-1328376