Technical & Compliance Manager

Great that you're thinking about a career with BSI!

Purpose of the position

To work closely with the Technical and Compliance team. Support, monitor and assist with the development and changes in the processes. To achieve excellent customer service to BSI’s internal & external customers.

Key Responsibilities

• Ensure the review process is accurately and effectively executed in line with defined procedures enabling delivery of client certificates promptly, meeting accreditation requirements and business targets
• Ensure that the Regulatory Certification Team is appropriately trained, developed, resourced and deployed to effectively support business objectives in the most appropriate and efficient manner
• Remain informed of certification, accreditation and regulatory requirements and support the Technical & Compliance Director to maintain the professional relationship with the local accreditation body and local relevant authorities
• Review and approval/rejection of concession requests
• Support the Technical & Compliance Director with management of findings from accreditation body audits and witnessed audits
• Support the Technical & Compliance Director to ensure effective implementation of the policies, procedures and tools in the assigned cluster / country, and local procedures specifically for approved local accreditation / scheme and non-accredited schemes
• Support with educating and training employees on technical & compliance related matters
• Support with organizing a yearly compliance calibration meeting in the region
• Support the business to identify, manage and mitigate technical & compliance risks
• Work with the Technical and Compliance Director to improve processes
• Undertake internal audits within the business units and on external partners as part of the internal audit programme
• Escalate and report technical & compliance concerns to Technical & Compliance Director within 24 hours
  
  
  

Travel Requirements

• Routine presence in office
• Occasional travel may be required to other locations nationally and internationally
  
  
  

About You

• Industry experience within quality assurance
• General knowledge of business principles and operating practices (commercial awareness)
• Experience of managing people including home-based workers
• Experience in dealing with accreditation and regulatory bodies and a demonstrated understanding of working in a regulated environment is desirable
• A team player with good interpersonal skills and the ability to work across functional areas
  
  
  

Act as a brand Ambassador for BSI. This means acting ethically, following company rules and promoting BSI services to clients so they are able to optimize business performance and “Make Excellence a Habit”.

Candidate specifications

• Minimum 4-8 years of experience into accreditation and management.
• Must have experience in ISO 17021-1, ISO 17065
• Preferred to have experience in ISO 20001, ISO 27001, ISO 27701
• Excellent English language skills, both written and spoken
• Driven, energetic and committed to excellence
• Ability to thrive in a high pressure environment
• Motivated by working to targets with excellent attention to detail and organisational skills
• Self-motivated
  
  
  

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.