Technical Support Executive
Lifelancer
Date: 3 hours ago
City: Remote, Remote
Contract type: Full time
Remote
Job Description
https://lifelancer.com/jobs/view/2a87734887523cb42c2a17986e3d1405
- 3-5 years of total experience in the IT industry.
- 1-3 years of legal experience preferred.
- Bachelors degree (include BCA holders as well)/Diploma Degree in Computer Science or Information Technology.
- Hands-on experience with Windows OS and Microsoft Office applications/software.
- Some experience in any one of the programming languages would be helpful.
- Some experience in .Net/Dot Net. would be helpful.
- Hands-on experience of SQL would be helpful.
- Constructing SQL queries to interact with the database.
- Strong Analytical skills to interpret the data from an existing dataset.
- Basic knowledge of IIS, DNS, DHCP, SCCM, VMware, Active Directory.
- Hands-on experience in application support/software support/desktop support.
- Basic knowledge of Linux
- Ability to perform remote troubleshooting and provide clear instructions.
- Excellent problem-solving and multitasking skills.
- Customer-oriented attitude.
- Guide users with simple, step-by-step instructions
- Excellent communication skills both verbal and written (English).
- Strong experience is handling global clients.
- Open to work in all global shifts.
- Understanding of legal process is preferred.
- Experience working with legal software is preferred.
- Knowledge of case management software.
- Strong attention to detail
- Experience handling client data
- Experience reviewing and processing legal documents.
- Think out of the box to resolve complex issues.
- Adapt quickly to new situations.
- Learn new things quickly.
- Excellent Organizational skills
https://lifelancer.com/jobs/view/2a87734887523cb42c2a17986e3d1405
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