Team Leader

Cognizant


Date: 1 week ago
City: Hyderabad, Telangana
Contract type: Full time
Implementation Services

Job Description

  • Work directly with customers to implement the client platform by following client’s methodology.
  • Becomes a trusted advisor to their clients during the Implementation Journey.
  • Monitoring and tracking implementation services
  • Identifying opportunities for improving customer satisfaction
  • Sharing improvement ideas
  • People and project management
  • Reporting and presenting data as per client requirement
  • Managing multiple client implementations at the same time.
  • Escalating delays in response from both client and internal teams to relevant stakeholders.
  • Working in strict adherence towards implementation goals and timelines.

Experience

  • 5+ years' experience in project management of projects that run into months
  • Experienced in implementation lifecycle of complex SaaS products.
  • Ability to handle ambiguous requests
  • Ability to communicate technical concepts to diverse audiences
  • Willingness and desire to learn and adopt new skills - both technical and non-technical
  • Be proactive and identify opportunities for improvement
  • Excellent and impeccable communication and persuasion skills to interact with several internal teams and clients at the same time.
  • Ability to understand Liveramp as a product in the Ad-Tech ecosystem.
  • Proficient in email communication and scheduling/ leading meetings independently.
  • Excellent follow-up skills.
  • Candidate should have ideally worked for a SaaS product company, preferably in the ad-tech space. Desirable skill.

Education

  • Any graduation

Softskills

Skills required:

  • C1 level language proficiency on CEFR Scale.
  • Excellent presentation skills
  • Problem solving

Ad-tech Skills

  • Desirable: Extensive knowledge of the advertising technology ecosystem - Campaign management/Optimization, SSP/DSP, Ad Servers and Publishers

Technical Skills

  • Desirable: Advanced skills in SQL, Salesforce (SFDC), Jira, Rails database

Data Analysis

  • Advanced skills in MS Excel, Google Sheets and Tableau

Client Management

  • Experienced in client relationship management, Escalation management

Project Management

  • Excellent Knowledge in quality tools tools (Six sigma-Green belt, PMP/Prince-2), Understanding of Gantt charts, MS Projects.

People Management

  • NA

Performance Management

  • NA

Working Hours

  • Mon to Fri : 6:00 AM to 3:00 PM Pacific Time

Location:

  • Hyderabad

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Interior Design Co-worker

IKEA, Hyderabad, Telangana
1 day ago
WHO YOU ARE As a person you are passionate about people, business, IKEA’s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people.You require an education in interior design and a visual competence with a keen...

Junior Executive - F&A - 13381

GMR Group, Hyderabad, Telangana
3 days ago
Job PurposeAccounting of Fixed Income treasury transactions in SAP Treasury module-Company wise as per Accounting policies. Interacting and coordinating with Internal and External parties for accomplishing the taskORGANISATION CHARTAccountabilitiesKEY ACCOUNTABILITIESKey Performance IndicatorsACCOUNTING & SETTLEMENTInputting fixed income transactions company wise daily for all ProductsCoordinating with Treasury Front Office, Brokers, Counterparties, DP, F&A team and Banks to ensure settlement of transaction within...

Surface Project Engineering Intern

TechnipFMC, Hyderabad, Telangana
4 days ago
TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture that values curiosity, expertise, and ideas as well as diversity, inclusion, and authenticity. Bring your unique energy to our team...