Team Lead

Tech Mahindra


Date: 3 weeks ago
City: Pune, Maharashtra
Contract type: Full time
Job Summary

Below is the JD: BMC Developer and Administrator  Hands on implementation experience on the following BMC products BMC Helix ITSM, Atrium CMDB , ITSM, ARS 7.6.x, SRM and ITSM suite Web Services. Expertise in implementing BMC Remedy Change Management, Incident Management, Problem Management and other ITIL processes Expertise in deploying  / Migrating  BMC Helix ITSM  / Asset Management and proficiency in IMAC Process Knowledge of BMC Remedy Service Level Agreements. ITIL V4 Foundation a must Good knowledge of Remedy adapters & experience in integration of Remedy with other applications like HP OV, Tivoli, Netcool, SAP, Billing apps, CRM, provisioning s/w etc using Web services and/or AIE Experience in design and implementation of BMC ITSM solutions for complex setup Should have good understanding of BMC ITSM architecture and its components Good understanding on Common Data Model of BMC Atrium CMDB Good communication (written & oral) & presentation skills, business analysis skills, self initiated, quick learner. Implementation and administration of  Opensource / Openshift Kubernetes is desired

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