Team Lead
Cognizant
Date: 3 weeks ago
City: Remote, Remote
Contract type: Full time
Remote
Job Summary
We are seeking a dedicated Team Lead-CDM/PV with 4 to 5 years of experience to join our team. The ideal candidate will have a strong background in Customer Service and domain expertise in PV Med Rev - Agg Safety reports. This role involves overseeing daily operations ensuring compliance and contributing to the overall success of our pharmacovigilance and safety operations.
Responsibilities
Certified Pharmacovigilance Professional (CPP) Customer Service Excellence Certification
We are seeking a dedicated Team Lead-CDM/PV with 4 to 5 years of experience to join our team. The ideal candidate will have a strong background in Customer Service and domain expertise in PV Med Rev - Agg Safety reports. This role involves overseeing daily operations ensuring compliance and contributing to the overall success of our pharmacovigilance and safety operations.
Responsibilities
- Lead the team in managing and processing PV Med Rev
- Agg Safety reports efficiently.
- Oversee daily operations to ensure compliance with regulatory requirements and company standards.
- Provide exceptional customer service to internal and external stakeholders.
- Collaborate with cross-functional teams to enhance pharmacovigilance processes.
- Ensure timely and accurate reporting of safety data.
- Monitor and evaluate team performance providing feedback and coaching as needed.
- Develop and implement strategies to improve workflow and productivity.
- Conduct regular training sessions to keep the team updated on best practices and regulatory changes.
- Analyze data to identify trends and areas for improvement.
- Prepare and present reports to senior management on team performance and project status.
- Ensure all documentation is accurate and up-to-date.
- Foster a culture of continuous improvement within the team.
- Contribute to research and development initiatives to enhance safety operations.
- Possess a strong background in Customer Service with proven experience.
- Demonstrate expertise in PV Med Rev
- Agg Safety reports.
- Have experience in Pharmacovigilance & Safety Ops Research and Development is a plus.
- Exhibit excellent communication and interpersonal skills.
- Show strong analytical and problem-solving abilities.
- Display leadership qualities and the ability to motivate a team.
- Be proficient in relevant software and tools used in pharmacovigilance.
- Maintain a high level of attention to detail and accuracy.
- Be capable of working under pressure and meeting tight deadlines.
- Show commitment to continuous learning and professional development.
- Have a proactive approach to identifying and resolving issues.
- Demonstrate the ability to work collaboratively with cross-functional teams.
- Exhibit a strong understanding of regulatory requirements and industry standards.
Certified Pharmacovigilance Professional (CPP) Customer Service Excellence Certification
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