BDE

Skills:
Sales, Business Development, Market Research, Client Relationship Management, Negotiation, Communication, Lead Generation, Presentation Skills,

Job Profile: Business Development Executive

Location: Remote

Job Type: Full-time

About Us

Quest Digiflex Pvt. Ltd, is a leading IT services firm that provides a wide range of technology solutions to clients across the United States. Our focus is on delivering high-quality IT support, managed services, and consultancy to ensure our clients' success in the ever-evolving tech landscape.

Position Summary

We are seeking a motivated and experienced IT Calling Voice Process Specialist to join our team. The ideal candidate will have excellent communication skills, a thorough understanding of the IT industry, and the ability to engage effectively with US-based clients. This role involves making outbound calls to potential clients, providing information about our services, and generating leads.

Key Responsibilities

• Outbound Calling:
• Conduct outbound calls to potential clients in the US market.
• Engage with prospects to understand their IT needs and present appropriate solutions.
• Lead Generation:
• Identify and qualify potential leads through effective communication and questioning.
• Schedule appointments for the sales team to further discuss potential opportunities.
• Client Engagement:
• Build and maintain positive relationships with potential and existing clients.
• Provide detailed information about our IT services and address any questions or concerns.
• Market Research:
• Conduct research to identify potential clients and industry trends.
• Update the CRM system with accurate information about client interactions and leads.
• Reporting:
• Prepare and submit regular reports on call activities, lead generation, and client feedback.
• Collaborate with the sales and marketing teams to improve strategies and processes.
  
  

Qualifications

• Bachelors degree in IT, Business, Communications, or a related field.
• Minimum of [1] years of experience in a voice process role.
• Excellent verbal communication skills with a neutral accent.
• Strong understanding of IT services and solutions.
• Proven track record of meeting or exceeding targets in a calling process.
• Proficiency in using CRM software and other related tools.
• Ability to work in a US time zone.