Systems Support Engineer (Networking and Security )

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise, Paragon, Altera TouchWorks, Altera Opal, STAR, HealthQuest and dbMotion solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Responsibilities:

• Configures, maintains, and operates routers, switches, firewalls, wireless access points, load balancers, VOIP equipment, and monitoring tools
• Installs physical equipment, connects cabling, dresses communications racks, powers devices per provided documentation
• Oversees the proactive monitoring of the network infrastructure via monitoring tools, addresses alerts in a timely manner, and documents topologies and changes
• Mentors, coaches, and knowledge shares with junior associates and peers
• Is the escalation point for junior associates handling difficult incidents/requests
• Independently processes routine requests for network services, access, and documentation
• Independently troubleshoots and resolves major incidents, runs outage bridges, and seeks root cause analysis for complex network issues
• Independently owns network infrastructure projects from concept to completion including requirements gathering, implementation, turn up, testing, and hand off of the technology solution to the business
• Independently becomes a subject matter expert in one or more network specialty domain such as datacenter, firewall, wireless, load balancing, cloud networking, or VOIP
• Contributes to the implementation of major network infrastructure projects in cooperation with senior engineers and peers
  
  

Experience Required:

• 3+ years of experience in core Network and Security.
• Candidate should have good Experience in data Security operations (Administration / Configuration/ Troubleshooting/ Design)-
• Experience in designing, implementation, and management of large-scale enterprise networks with experience in network security, multi-vendor firewalls such as Checkpoint, Cisco ASA, Cisco Firepower, Fortinet, Sonicwall.
• Experience in configuration and implementation of network security tools like Web Application Firewall/Network Intrusion Prevention System/Firewall Analyzer/DDOS.
• Detailed understanding of L3 routing protocols OSPF & BGP.
• Multi-Vendor deployment experience preferred (Whitebox is a plus)
• Experience on any firewall like Cisco ASA, Palo-Alto, checkpoint, Sonicwall etc.
• Solid understanding of client/server, networking, and Internet technologies
• Experience of networking technologies such as TCP/IP, BGP, OSPF, MPBGP, MPLS VPNs, VxLAN, Multicast
• Experience of DMVPN, IPSEC and Encryption Standards, Network Security
• Should have good technical exposure to above Primary skills/technologies
• Understanding and implementation experience in network design principles VPN, Express route, Load balancing, Network watcher, Traffic manager, User define Routing.
• Azure Front door, WAF, Application Gateway etc.
• In-depth knowledge on Azure Compute, Storage, Network, backup, TCP/IP, VPN, Subnet, Routing, and Infrastructure as Service.
• Knowledge of AWS and Azure architectural principles and key networking services such as.
• Core network skills (TCP/IP, DNS, Packet Capture, Routing protocols; BGP, OSPF, EIGRP)
• Practitioner-level network automation skills using DevOps and CI/CD pipeline practices: Python or Shell Scripting, YAML etc.
  
  

Education Qualification:

• Bachelor's degree in engineering or an associated discipline with 3 to 5+ years" experience. Additional experience may be considered in lieu of Degree.
• Desired certifications: Cisco Certified Technician (CCT), Cisco Certified Network Engineer (CCNA), Cisco Certified Network Professional (CCNP), ITIL Foundations, Security+, Microsoft Azure Fundamental training or certification.
• Strong consulting and communication skills. Ability to communicate well with internal and external customers.
  
  

Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:

[email protected]