Support Coordinator – Tally (Coimbatore)

YENNES Infotec P Limited


Date: 3 weeks ago
City: Coimbatore, Tamil Nadu
Contract type: Full time
Job Responsibilities

Job description for Support Coordinator

  • Needs to provide support to Tally Users
  • Command on Tally Prime & GST.
  • No targets only support calls.
  • Day Shift.
  • Manage and execute lead generation activities.
  • Solving Customer’s Tally Problems through Any desk
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution
  • Keep records of customer interactions, process customer accounts, and file documents

Job Specification

  • Looking only Commerce Graduates
  • Must have knowledge as well as Experience in Tally Prime
  • Experience in same as added advantage
  • Preferred Female candidates only

Minimum 1 years of exp in Tally Prime is a must

Job Category: support support coordinator

Job Type: Full Time

Job Location: Coimbatore

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