Store Manager - Tamil Nadu

Lenskart.com


Date: 1 week ago
City: Chennai, Tamil Nadu
Contract type: Full time
Role : Store Manager

Location : Chennnai / Palani / Coimbatore / Pondicherry

Experience : Min 2 Years as Store Manager in any retail Industry

Responsibilities

  • Lead and manage all aspects of the store's operations, including sales performance, customer service, staff management, inventory control, and financial targets.
  • Develop and implement strategies to maximize sales and profitability while ensuring an exceptional customer experience.
  • Recruit, train, and supervise a high-performing team, fostering a positive and motivating work environment.
  • Set and achieve sales targets, monitor key performance indicators (KPIs), and analyze trends to identify opportunities for growth and improvement.
  • Maintain inventory accuracy, oversee merchandising, and ensure that the store maintains a visually appealing and organized appearance. Implement effective marketing and promotional activities to drive customer traffic and enhance brand awareness.
  • Handle customer inquiries, complaints, and escalations in a professional and timely manner, ensuring customer satisfaction and retention.
  • Manage expenses, budgets, and financial reporting, ensuring compliance with company policies and procedures.
  • Collaborate with upper management to develop and execute strategic plans aligned with company objectives.

Requirements

  • Proven experience as a Store Manager or in a similar role within the retail industry.
  • Strong leadership skills with the ability to motivate and develop a team to achieve goals.
  • Excellent communication and interpersonal abilities to interact effectively with customers, staff, and stakeholders.
  • Proficiency in retail management software, MS Office, and basic financial analysis.
  • Sound understanding of sales and marketing principles.
  • Demonstrated ability to analyze data, make informed decisions, and problem-solve effectively.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays as needed.

Preferred Qualifications

  • Min Graduation : HSC + Diploma

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