Sr. Training Specialist
RealPage, Inc.
Date: 2 weeks ago
City: Hyderabad, Telangana
Contract type: Full time
Summary
The Training Specialist II will mainly function as a resource for the following core tasks of the Learning & Development team:
The Training Specialist II will mainly function as a resource for the following core tasks of the Learning & Development team:
- Global Leadership Development & Training
- Global Employee Skill and Competency Enhancement Training
- Curriculum Development
- Facilitate energetic, professional classroom instructions for all types of global employee training and programs.
- Lead in developing dynamic lesson plans, lectures, training courses, practical exercises and appropriate testing modules.
- Act as a subject matter expert for other Training Specialists, answering questions, onboarding new Training Specialists, and providing direction and leadership
- Review various functions of Learning and Development services for different professional development training programs, new hire orientation and online learning
- Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed
- Gather feedback from facilitators, trainees, and stakeholders after each educational session
- Research and recommend new training methods
- Review and update curriculum databases, reports, & training records
- Work with global and local stakeholders as well as customers in developing and implementing training programs.
- Update all educational materials on a recurring and systematic basis
- Perform additional duties / responsibilities as assigned by the Team Manager.
- Energetic and able to manage multiple projects and priorities.
- 5 years experience in Leadership Development
- 5 years experience in training delivery
- 3 years work experience as a Trainer, Training Facilitator or similar role
- Excellent communication skills both verbal and written
- Experience in facilitating and designing grammar & accent programs preferred.
- Experience in instructional design preferred.
- Graduate of any education, training, HR, business courses or related field
- Strong organizational skills with the ability to work independently and prioritize multiple tasks
- Experience in full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
- Experience working in a fast-paced environment with the ability to learn quickly and adapt to a variety of client needs or requirements
- Excellent attention to detail
- Working knowledge of database applications such as MS Excel, Outlook, PowerPoint
- Experience in a BPO/Shared Services is required
- Knowledge of RealPage products or multifamily industry is a plus but not required
- Flexibility to work extended hours and shifting hours, as needed
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