Sr Support Engineer
US Tech Solutions
Date: 3 weeks ago
City: Remote, Remote
Contract type: Part time
Remote

- Providing technical support to clients by identifying and resolving hardware or software issues
- Monitoring network activity and identifying performance issues that may need to be addressed by
- Coordinating and participating in team meetings to discuss new technology initiatives
- Installing, configuring, and troubleshooting computer hardware components such as processors,
- Analyzing data from logs and other sources to identify and resolve problems with computer
- Designing or updating computer networks or operating systems to improve performance or
- Maintaining documentation of all actions taken during the troubleshooting process
- Determining the cause of problems and suggesting solutions for problems related to computer
- Developing plans for disaster recovery in case of system failure or data corruption
- Work closely with all levels of customer and external engineers and management on the most
- Prioritize workload and advance technical problems where appropriate to the next level of
- Effectively prioritize and manage personal list of outstanding customer queries
- Utilize ticketing system to track all support calls
- Manage workload efficiently while being able to resolve time-critical situations professionally
- Analyze business requirements for applications and customer deliverables
- While providing production support should be involved working closely with development team
- Based on in depth analysis of the requirements design, develop and deploy high performance and
- Provide in depth technical support to Production applications to ensure timely deliveries to
- Participate in On Call Application Production Support based on rotation
- Familiarity with C# / C++ programming experience required
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Subject Matter Expert (SME) – Quantitative Aptitude, Reasoning, English
PW (PhysicsWallah),
Remote, Remote
9 hours ago
Job Title: Subject Matter Expert (SME) – Quantitative Aptitude, Reasoning, EnglishEmployment Type: Freelance (FL)Location: Work From Home (WFH)Number of Openings: 2 per subjectSubjects & Exam LevelSubjects: Quantitative Aptitude, Reasoning, EnglishExam Focus: Banking Mains (IBPS PO Mains, SBI PO Mains, RBI Grade B)Eligibility CriteriaBachelor’s or Master’s degree in a relevant fieldPrior experience in content creation for the respective subject1–5 years of...

C# and .net Developer
NTT DATA North America,
Remote, Remote
2 days ago
Req ID: 328990NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a C# and .net Developer to join our team in Bangalore or Remote, Karnātaka (IN-KA), India (IN).Requred Skills: C#, .Net with WiX Toolset building...

Travel Guide
DataAnnotation,
Remote, Remote
4 days ago
DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.We are looking for a bilingual professional (Hindi/English) to join our team and teach AI chatbots. You will have conversations in both Hindi and English with chatbots in order to measure their progress, as...
