Sr. Data Custodian

The Opportunity

Avantor is looking for a Senior Data Custodian for the Global Data Management team. He/She should be able to work under limited supervision. He/She should have the ability to organize, interpret, and present data to assist management in the evaluation of business performance and understanding of the customer experience. He/She should be responsible for creating customer/supplier accounts in SAP, thoroughly validating customer addresses, and maintaining account details.

What We’re Looking For

Education: Bachelor's degree, preferably in Computer Engineering, Computer Science, Industrial Engineering/Operations Research, Statistics, Mathematics, Management Information Systems, Supply Chain Management, or a related field; or equivalent experience.

Experience: 1-3 years applicable experience, preferably in product or sales data management, ACCESS experience.

Preferred Qualification

• High-level proficiency in Microsoft Office, Excel, etc
• Comprehensive knowledge of VWR systems is a plus
• Knowledge of SAP systems a plus
• Basic knowledge of VBA a plus
• Knowledge of Salesforce a plus
• Excellent analytical and communication skills (both written and oral)
• Excellent time management skills, ability to multi-task effectively, and comfortable working in a fast-paced, dynamic environment without close guidance or supervision.
• Knowledge of best practices and principles for data modeling, dashboards, report design, analytics, and data mining.
• Ability to organize, interpret, and present data to assist management in the evaluation of business performance and understanding of the customer experience.
• Strong data extraction skills required
• Strong interpersonal and presentation skills
• Proven ability to interface successfully within all levels of an organization
• Proven ability to handle high-stress situations with deadlines
• Strong organizational effectiveness skills; attention to detail
• Ability to manage multiple key projects with minimal direct supervision
• A willingness to embrace and drive change throughout an organization
  
  

How You Will Thrive And Create An Impact

• Assume ownership and responsibility for data accuracy, completeness, consistency, and integrity of customer master data fields.
• Own and execute the qualitative coding process to enable the creation of usable customer reporting.
• Responsible for analyzing and assigning sales reps to new customers.
• Identifies the segment, region, channel, and prioritization of customer accounts based on in-depth knowledge and research of customer opportunity, customer market segment, and business guidelines.
• Applies an in-depth understanding of customer needs within the segment and identifies available opportunities and service requirements for both new customers and existing customers.
• Partner with Sales and Customer Reporting and others to ensure the quality and accuracy of reports and analyses, implementing best practices.
• Develop business knowledge to effectively anticipate and define opportunities to apply business intelligence and analytics solutions to improve business outcomes including being a subject matter expert on customer data to be a resource to guide and mentor the sales force.
• Manage, monitor, and provide metrics on customer group coding and rep assignment by various customer segments.
• Collaborate with business partners to identify and document processes and procedures around customer data and VWR coding.
• Work with information technology and subject matter experts to understand data quality issues and drive the resolution of discrepancies.
• Works with large amounts of data and utilizes multiple systems to research and analyze information.
• Responsible for loading basic customer information, requirements, and internal reporting fields; loads sales rep assignment and customer prioritization into SAP.
• Researches and resolves complex customer issues including prioritization.
• Develop logical data models and analysis reports based on business analysis patterns.
• Develop dashboards, scorecards, and advanced analytics based on business requirements.
• Acts as subject matter expert for projects including new acquisitions data migration including analysis of legacy files, matching of customer data, and providing a seamless transition to SAP.
• This includes training on account structure, processes, and procedures.
• Performs other duties as assigned.
  
  

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

3rd Party Non-solicitation Policy

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation