Sr. Associate - Spanish
Amazon
Date: 2 weeks ago
City: Remote, Remote
Contract type: Full time
Remote

Description
Job Profile:
Translation Associate in Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers.
The Catalog Associate is the entry-level role to 2 years in the Amazon. In this role, the individual works on one or more critical tasks for a particular retail product category. These tasks include (but are not limited to) populating/procuring content for the product catalogs on the Amazon Web Site, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager.
Roles And Responsibilities
Basic Qualifications
Company - ADCI - BLR 14 SEZ
Job ID: A2990664
Job Profile:
Translation Associate in Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers.
The Catalog Associate is the entry-level role to 2 years in the Amazon. In this role, the individual works on one or more critical tasks for a particular retail product category. These tasks include (but are not limited to) populating/procuring content for the product catalogs on the Amazon Web Site, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager.
Roles And Responsibilities
- Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards.
- Understand and correctly use Amazons Retail Systems Platform (RSP) to support vendors and buyers in enhancing the retail selection on Amazons online catalog.
- Maintain records of day-to-day work by updating trackers to reflect work done.
- If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead
- Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information.
- Proficiency in Dutch: B1 and above or BA/MA in French
- Excellent written and oral communication skills in English.
- Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely.
- Basics in MS Excel
- Strong analytical skills Ability to do high school level arithmetic.
- Familiarity with navigating the internet research techniques on the internet and finding required information quickly.
- Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates' ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions.
- Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information.
Basic Qualifications
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
- Speak, write, and read fluently in Spanish language.
Company - ADCI - BLR 14 SEZ
Job ID: A2990664
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