Sr Associate Consultant Quality

Infosys BPM


Date: 2 days ago
City: Pune, Maharashtra
Contract type: Full time
What are we looking for in you: Process Excellence culture building: -

  • Deploy Process Improvement framework for the engagement(s)
  • On need basis, conduct short or refresher (3hrs) sessions on continuous improvement at engagement level Improvement opportunity identification: -
  • Drive Bottom up and Top down opportunity identification workshops for creation of pipeline of opportunities
  • Process, operations, business data analysis to identify improvement opportunities
  • Validation of opportunities creation of the projects Improvement projects implementation: -
  • Mentor Process Improvement projects (YB, GB & BB) to enable the operations resources to implement the improvement through structured approach
  • Facilitate meetings with various stakeholders for tollgate reviews and appropriate sign offs
  • Co-ordinate with lead developer for automation opportunity identification and project execution
  • Govern the process of validation and sign off of the project closures in the project management portal
  • Guide the project leaders for appropriate storyboard creation and update in the project management tool of PI projects Branding: -
  • Creating awareness by training and bringing visibility to process excellence initiatives in the engagement.
  • Creating process improvement case studies and socializing with teams, on various success initiatives of engagement performance Client Management: -
  • Participate in client interactions to present the process improvement case studies.

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