Specialist, Business Services

Job Summary

Performing end-to-end transactional activities Invoice Processing/Payments/Procurement, improve process reliability and service level, increase overall quality and automation and capture value on the key focus areas

Essential Functions

• Perform transactional activities like invoice booking, payments, Tax related, GRIR, filing, conversion of PR to PO’s etc
• Follow the up-to-date operational procedures and adhere to the standardized process landscape. Timely identify potential issues and make appropriate escalations.
• Conduct timely communication upon the inquiries from internal/external “customers”/concerned groups to ensure operational transparency.
• Participate in the implementation of quality / continuous improvement projects and be active in driving daily “huddle” meetings.
• Support and initiate process improvement initiatives and related projects, be proactive and creative on contributing ideas for service improvement.
• Operational compliance on all regulatory, internal/external guidelines and support on audit activities
• Meet the aligned SLA/KPIs/measurement for transactional activities.
• Ensure all the up-to-date operational procedures are maintained, documented and executed.
• Communicate proactively and independently and cooperate with stakeholders for continual process improvement.
• Maintain positive work relationship with members of other teams to whom information is provided to or gathered from.
• Assist in establishing and maintaining strong, collaborative relationships and ensure “customer” satisfaction.
• Interface with other Shared Services Center teams to ensure compliance with cross-team responsibilities.
• Understand and apply process, policies, procedures and internal control standards.
  
  

Qualifications

Other additional duties as assigned

Education and Experience

• Bachelor graduate and/or certificate of completion of job-related courses. (Commerce/Finance preferred).
• 5+ years of related experience, preferred in SSC/GBS/BPO environment.
• Excel and other MS office applications
• English (C1 level) written and verbal communication including ability to interact with all levels throughout the organization.
  
  

Additional Qualifications

• ERP system knowledge, SAP Knowledge/Experience is Must.
• Ariba/Coupa/Esker/FSCM knowledge can be a plus
• Data/process analytic tools can be a plus (Power BI, Tableau etc.)
  
  

Competencies

• Effective Communication and Collaboration within and across functions at business level.
• Action oriented and Independent. Resilient and Instills Trust.
• Adapts to situation within and across functions at business level.
• Customer focused and Self Aware.
  
  

Physical Demands

• Vacancy located in Vashere, India
  
  

Why Avient

Avient Corporation is a world-class sustainable organization built on innovation, collaboration, and employee development. We are committed to providing a supportive and dynamic work environment where our diverse associates can grow and succeed, as well positively impacting our planet and the communities we serve. Our Great Place to Work culture, values, and benefits make Avient an employer of choice for top talent.

At Avient, we believe diversity of ideas and backgrounds gives us the creativity to be successful in a rapidly changing world. In support of this, we stress equality of opportunity for all qualified individuals in accordance with applicable laws. Decisions on hiring, promotion, development, compensation or advancement are based solely on a person’s qualifications, abilities, experience and performance.

Avient Corporation is a drug free workplace. Avient is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran’s status, or other legally protected classification in accordance with applicable federal, state and local law.