Spares & Service Engineer
GEA Group
Date: 3 weeks ago
City: Vadodara, Gujarat
Contract type: Full time
Responsibilities / Tasks
Spares & Service Support Engineer is part of a LPT Global Engineering Hub based at Vadodara, India that supports global departments within GEA. This role involves office-based tasks with the following key responsibilities.
Key Responsibilities
You hold a bachelor’s or diploma engineering degree in mechanical with a minimum of 1 - 3 years of experience in the engineering industry or similar.
Then please click apply above to access our guided application process.
Spares & Service Support Engineer is part of a LPT Global Engineering Hub based at Vadodara, India that supports global departments within GEA. This role involves office-based tasks with the following key responsibilities.
Key Responsibilities
- Prepare and execute recommended spare Parts List from equipment list and P& ID.
- Ensure all parts are categorized correctly by part identification (spare, wear, critical…), their specifications and suppliers.
- Validate and update spare parts information based on feedback from global department and as per their workflow.
- Coordinate with vendors and suppliers to gather quotations for spare parts, analyze proposals, and ensure compliance with company standards and budgets.
- Assist in preparing recommended spare Parts Quotations for different stake holder using standard price lists and supplier proposals.
- Prepare cost calculations and proposals on standard templates and communicating with suppliers to gather prices.
- Act as a central point of contact for stakeholders, addressing queries, gathering inputs, and providing regular updates on spare part-related tasks.
- Assist stakeholders in creating, updating, and resolving tickets in the CRM system, ensuring timely responses and issue resolution.
- Track ticket status and provide regular updates to stakeholders on resolution progress.
- Identify and implement improvements in spare parts management processes and CRM workflows to enhance efficiency and accuracy.
- Maintain organized records of spare parts lists, quotations, and CRM tickets, generating reports and insights as needed.
You hold a bachelor’s or diploma engineering degree in mechanical with a minimum of 1 - 3 years of experience in the engineering industry or similar.
- Experience with Spares and/or Service background.
- Ability to read and understand CAD/engineering drawings & P&ID information.
- Good knowledge of CRM & ERP system – Bluestar, Axapta, SAP will be added advantage.
- Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).
- Ability to use document management software & applications.
- Excellent communication skills (Verbal and written) – Mandatory.
- English proficiency – Mandatory.
- Highly adaptable and flexible mindset.
- Self-motivated and ability to work independently.
- Good interpersonal & time management skills.
- Well organized and structured.
- Team player.
- Open minded and determined.
- To succeed in this role, you will need to have a curious mindset and have a structured approach to your assignments, which allows you to finish the tasks that have been set out.
- Experience of cost calculation, preparing sales quote and proposals.
- Knowledge & Experience of SAP.
- Cross Culture Intelligence. This position requires working effectively with multiple cultures around the world.
Then please click apply above to access our guided application process.
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