ServiceNow-Pre-sales solutioning and implementations-Manager

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Primary Skills & Qualifications:

• Minimum 10-12 years of experience with 6-7 Years of experience into ServiceNow Pre-sales, solutioning & implementations.
• Should have Pre-sales experience responding to medium to large RFP/RFIs.
• Presales Experience of more than ITSM Capability (IT workflow); ITMB, ITAM, SecOps, ITOM, IRM. Experience of ServiceNow customer workflows and ServiceNow employee workflow
• Understanding of business requirements and designing solutions on ServiceNow platform, pricing, and bidding for the same to global clients.
• Must be aware of alternative tools and capable of proposing right tools for end-to-end solutions.
• Creating Proposal, RFP Responses and providing timely and mature answers to the techno-functional queries raised by the prospective clients.
• Excellent verbal and written communication skills; Excellent presentation and facilitation skills.
• Experienced with project problem diagnosis, Solution development, Client communication, facilitation of decision making, Documentation and managing client and stake holders.
• Good understanding of ServiceNow application architecture.
• ServiceNow Presales and Module Trained / Certified Architect.
• ServiceNow Implementation and/or consulting experience.
• Exceptional communication and presentation skills to include technical and business concepts.
• Demonstrated experience in supporting sales campaigns to customers.
• Ability to work on multiple engagements at the same time.
  
  

Certifications

• ServiceNow Certified System Administrator (CSA) is a must.
• ServiceNow Certified Implementation Specialist (ITSM/ITOM/HRSD/CSM/SPM) - Good to have.
• ITIL V3 foundation – Good to have.
• ServiceNow Certified Application Developer – Good to have.
  
  

EY | Building a better working world

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EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.