Service Engineer (Customer Engineer/ Sr. Customer Engineer/ Team Lead- Service and Maintenance)

Location: Ludhiana, Punjab, India

Job ID: 84306

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Schindler India is a 100% owned subsidiary of Schindler Group headquartered out of Mumbai and is backed by 5000+ employees who are spread across the length and breadth of the country. Besides business operations, Schindler India has its own Corporate R&D Centre, Elevator and Escalator Factory and Shared Service Centre to support India operations, which is in-fact one of the fastest growing market now globally.

Join us as a

Service Engineer (Customer Engineer/ Sr. Customer Engineer/ Team Lead- Service and Maintenance)

Your Main Responsibilities

Role of Customer Engineer:

The Senior Customer Engineer will be responsible for repairs and maintenance of the installations in his route with the help of the subcontractors and generating revenue through sales of spare parts resulting into zero downtime, breakdowns and customer call backs.

What You Bring

Key Responsibilities:

• Execute the periodic maintenance of the installations in his/her route as per agree timelines and considering the Schindler Safety and Quality standards.
• Attend the call backs as and when received and complete the loop by providing feedback.
• Plans the jobs and provides supervision to the sub – contractors’ workers for timely completion of the service.
• Propose sale of spare parts as and when situation demands.
• Co-ordinate with the FSB for requirement of spares and components.
• Ensures high customer satisfaction. Experience we need: 6 to 9 years in the Elevator industry in Service/ Maintenance Department
  
  

What’s in it for you?

• Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.
• Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
• Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.
  
  

We Elevate… Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler! Discover more on our career website.



At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.