Senior Service Engineer

GEA Group


Date: 3 weeks ago
City: Vadodara, Gujarat
Contract type: Full time
Responsibilities / Tasks

Independent project coordination (pro rata)

  • Planning and implementation of internal service projects
  • Schedule creation, preparatory work processes, material, milestones, communication, work processes and on-site assignments, deadline tracking
  • Internal contact person regarding deadlines and resources
  • Clarification of technical issues or queries with specialist departments and suppliers

Cooperation and coordination in the creation of customer-specific spare parts lists (FD + ALUS)

  • Independent preparation of customer-specific spare parts lists based on design data
  • Creation of risk analyses
  • Definition of spare parts alternatives in collaboration with the design department
  • Creation of maintenance packages in collaboration with service technicians
  • Acceptance of spare parts inquiries in the event of ambiguous identification
  • Technical queries regarding individual components or spare parts packages
  • Creation of maintenance spare parts lists
  • Creation of maintenance documentation
  • Creation of lists for handling obsolete parts management

Cooperation and occasional coordination in the preparation of quotations for services and materials

  • Calculation and preparation of service-relevant offers (service and material offers)
  • Gathering key technical data for preparing quotations, if necessary, in collaboration with the relevant specialist departments
  • Sending and following up / processing quotations, timely follow-up
  • Coordinating the development of spare parts alternatives by the specialist departments
  • Maintenance of article master data via the ITEM master (pro rata)

Communication with suppliers and forwarding agents

  • Independent communication with suppliers in English.
  • Acceptance and processing or forwarding of complaints regarding service projects (pro rata).

Independent processing of obsolete parts management orders

  • Coordination with the purchasing department
  • Cooperation with suppliers in English
  • Cooperation with engineering regarding follow up material

Your Profile / Qualifications

Degree in Mechanical Engineer

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