Senior Manager - Operational Excellence

Summary

• Primary responsibility is to drive business process excellence for Novartis with the aim of embedded process simplification mindset and unearthing business value -Support Associate Directors and Directors in projects across Development to enable Technology transformation, Cycle time acceleration and strengthening process fundamentals.
• Deliver substantially greater outcome improvement through process re-engineering
  
  

About The Role

Major accountabilities:

• Deliver as an individual contributor on projects, through direct involvement and supervision
• Lead junior BPE associates and act as coach of new / existing team members
• Build expertise in specific line functions where deployed. Support GPOs and GSOs to optimize and evolve their activities. Work with DDIT colleagues to identify and implement automation opportunitiesEnsure transparent communication
• Support the managers and directors in project work and provide support during all project phases.
• Align closely with stakeholders at country, functional and global level as defined by the requirements of the different projects and initiatives.
• Independently monitor milestones of the projects as well as completion.
• Take ownership for subparts of the overall project and ensure completion of these.
• Provide change management support and appropriate communications for the implementation of process improvement levers/solutions
• Monitor implementation and sustenance of business impact
  
  

Key Performance Indicators

• Financial and Business Results:
• Process simplification
• Savings generated
• Improvement of quality of outcome
• Processes Efficiencies and Effectiveness
• Lead times and Productivity
• Strategy/Customer Focus:
• Business value generated
• Capabilities & Expertise:
• Team culture (Our Voice)
• Capability development
• Improvement of culture of continuous improvement
• Soft Skills:
• Level of collaboration – typically works at project level across line functions within Development OU
• Strong ability to develop and manage internal stakeholder relationships
• Ability to take control of ambiguous situations and drive practical change
  
  

Minimum Requirements

Work Experience:

• >7 years’ experience leading significant business process, organizational change, operating model and/or process improvement consulting projects
• Experience of regulated environments, particularly the impact in the pharmaceutical industry
• Experience in the area of capability development or learning is a distinct advantage
• Proficiency in Lean, quality management systems and operational excellence
• Proven experience of working successfully in a collaborative team environment across different cultures, operating with and influencing others to achieve a common objective
• Must have worked in consulting teams in an equivalent internal consulting organization or a major consulting company
  
  

Skills

• Business Process Transformation.
• Process modelling
• Training
• Lean Six Sigma.
• Scrum (Programming Methodology).
• Strategic Planning.
• Core consulting skills
  
  

Languages

• English.
  
  

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards