SENIOR MANAGER - KEY ACCOUNTS, LUXE
L'Oréal
Date: 3 weeks ago
City: Mumbai, Maharashtra
Contract type: Full time

For 115 years, L’Oréal, the world’s leading beauty player, has devoted itself to one thing only: fulfilling the beauty aspirations of consumers around the world. Our purpose, to create the beauty that moves the world, defines our approach to beauty as essential, inclusive, ethical, generous and committed to social and environmental sustainability.
In our journey, we are looking for talented individuals who can lead us on this mission.
Would you like to be a part of the adventure?
L’Oréal’s Luxury Division is looking for a Senior Key Account Manager. In this Individual Contributor role, you will be responsible to drive the performance of the assigned channel to ensure that sales, distribution and merchandising opportunities are maximized, achieving the aligned joint business plan objectives. You should have at least 6+ years of working experience in key account management, preferably with Retail or other distribution-based businesses; E-com account management experience is also welcome. The location of the job will be our Head Office in Mumbai.
Key Responsibilities
In our journey, we are looking for talented individuals who can lead us on this mission.
Would you like to be a part of the adventure?
L’Oréal’s Luxury Division is looking for a Senior Key Account Manager. In this Individual Contributor role, you will be responsible to drive the performance of the assigned channel to ensure that sales, distribution and merchandising opportunities are maximized, achieving the aligned joint business plan objectives. You should have at least 6+ years of working experience in key account management, preferably with Retail or other distribution-based businesses; E-com account management experience is also welcome. The location of the job will be our Head Office in Mumbai.
Key Responsibilities
- Responsible for the development of the omni-channel retailer(s)
- Lead the negotiation with retailer(s) on Annual Joint-Business plan taking into account the growth levers to achieve objectives (sell-in, sell-out, market share) and brand profitability within the channel.
- Define and implement Go to Market strategy with cross-functional teams (marketing, media, supply chain, IT, Retail, Education. etc.).
- Lead the translation and execution of the omni-trade marketing strategy into impactful retailer programmes, respecting and tracking budget and commercial targets. Track the ROI on actions.
- Analyse and interpret retailer(s)’ omni-performance to identify strengths, weaknesses and business opportunities.
- Works closely with digital & brand marketing team to help optimize omni-marketing initiatives, results analysis, and campaign execution.
- Regular review with Omni-Retail Manager on brand initiatives, sales trending, and action plans to ensure key checkpoints are met.
- Build strong customer relationship and long-term partnerships with retailers.
- Represent the retailer/internal client and coordinate all departments in this regard.
- Deliver results: responsible for monitoring and achieving both sell-in and sell-out performance
- Monitor and analyse E-commerce key metrics, drive insights, and identify opportunities
- Optimize GMV via e-store operations (stock availability, promotion mechanics) and digital touchpoints (e-store design, campaign pages, banners and product pages, onsite search & affiliates)
- Plan, develop and execute campaign proposals for retail partners
- Oversee the orders processing and work closely with our partner to control and minimize stock holding
- Collaborate with Marketing teams to enhance brand’s visibility to drive sales performance and work across all relevant cross-functional areas (Digital, Supply Chain, Finance, Education)
- Lead or participate in the negotiations with retailers/clients on key launches, space, location and stock. Establish and develop partnerships and strong relationships with retailers
- Establish and implement the plan including trade marketing/animation/ merchandising/training. Follow up return-of investment of actions and animations.
- Deliver results: responsible for monitoring and achieving both sell-in and sell-out performance
- Delivering Top Line sell out Targets
- Joint Business Plan Objectives (including but not limit to Sales Targets, Key Moments/ Activations, Marcom Support/Investment)
- Market Share Gain by Retailer
- Plan and execute Omni Channel activations for retail and E-Commerce platforms
- Analytical, proactive, driven to optimise brand’s online and offline performance via partners
- Agile to move and adapt in a complex, fast-paced environment to work with multiple stakeholders
- Experience in managing retail and E-Commerce platforms
- Strong business acumen
- Ability to thrive in an ambiguous environment and a passion for success and winning
- Channel Partners (Online and Offline)
- Marketing Team
- Finance & Control
- Visual Merchandising & Retail Design team
- Travel will be need based
- Relevant experience / MBA
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Product Manager
Zycus,
Mumbai, Maharashtra
1 day ago
About UsZycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.The Merlin Intake Agent Offers Business Users Unparalleled Ease Of Use, Increasing Adoption Rates And...

Area Development Manager - Bengaluru
Yale Home,
Mumbai, Maharashtra
1 day ago
Job Title: Area Development Manager - BengaluruDivision/Company/Entity: ASSA ABLOY India Pvt. Ltd.Location: BengaluruDepartment: SalesReports to: Zonal ManagerDoes this job have supervisory responsibilities? - YesSummary Position Summary ASSA ABLOY is looking for Area Development Manager for Home Automation channel, based out of Bengaluru to handle various facets of Establishing, maintaining and expanding customer base. The ADM Home Automation s ervices the...

Zonal ER Head-West
IDFC FIRST Bank,
Mumbai, Maharashtra
6 days ago
Job RequirementsAbout the RoleThe Zonal ER Head – West is responsible for leading and managing the Employee Relations function across the Western Zone. This role ensures a consistent and fair approach to employee relations, compliance with labor laws, and proactive resolution of workplace issues. The incumbent will act as a strategic partner to business leaders, HR teams, and legal stakeholders,...
