Senior Lead Analyst - Implementation Conversion (Business Analysis, Gen AI)

Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

Education Desired

Bachelor of Commerce/Business

Travel Percentage

5 - 10%

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company, and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you~ Are you FIS?

About The Role

The Business Analyst for Generative AI will play a pivotal role in shaping the Capital Markets Services Generative AI initiatives. This individual will be responsible for analyzing market trends, developing AI strategies, and ensuring the successful implementation of Generative AI solutions to enhance our financial services.

About The Team

• We are passionate about boosting delivery speed and enhancing service efficiency through collaboration, innovation, and forward-thinking initiatives. Our team blends diverse skills to revolutionize how we sell, build, and deploy services
• With deep expertise, we enable Capital Markets to deliver new and evolving services that create and nurture long-term colleague and client relationships
• Empowering Capital Markets to build, scale, and manage cloud platforms and client metadata
• Quickly get the data you need to make the best decisions possible
• The Capital Markets Services Transformation and Acceleration Team has four primary functions~
• Service Acceleration – Changing processes and technology to help consulting, CX, and CIO (through packages, Automation, Robotics, and Educational Content)
• Service Development - Support the lines of business, working with sales, presales, development, and managing the evolution of our services
• Service Enablement – Planning and Validation to support consulting and managing the Capital Markets relationship with CIO, working with Delivery Management and Supporting Escalations
• Transformation Ops – Driving oversight of key transformation programs and organizational effectiveness
• As a group, we are deeply invested in Future Forward Initiatives, aligning with our CEO's vision of Efficiency, Client Excellence, and Colleague Experience. Here are a few highlights~
• Automated Deployment~ > 90% faster delivery
• Implementation Acceleration/Digital Onboarding~ 20% faster time-to-market, reduced effort, and higher margins through standardization and streamlined delivery processes
• Uptime Self-Service~ Empowering clients to solve issues, saving over 6,000 hours of effort
  

What You Will Be Doing

• As a Senior Business Analyst, you will be working on cutting-edge AI/ML solutions across the organization.
• Serve as a liaison between technical teams and business units, translating complex AI concepts into actionable insights
• Collaborate with global teams to design and implement AI-driven solutions that align with business objectives
• Conduct comprehensive market analysis to inform Generative AI strategies within the Capital Markets Services
• Stay updated with the latest developments in Generative AI and financial technologies to drive continuous innovation
• Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers, and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results
• Work on large-scale projects as well as handling day-to-day operational requests from the business
• Analyse and synthesize business requirements, including recognizing patterns and conceptualizing processes
  
  

What You Will Need

• Bachelor’s degree in business or related field or the equivalent combination of education, training, or work experience
• 7+ years of proven working experience as a BA in the FinTech world (preferred exposure to AI)
• Strong project management, ability to successfully manage multiple tasks at any given point, strong relationship-building skills & communication skills
• Strong ability to identify improvement opportunities (proactive and reactive)
• Proficient in data analysis and financial modeling
• Proven experience in eliciting and clear documentation of business and systems requirements
• Experience in using Agile / Lean practices and methodologies
• Ability to work in a fast-paced, global team environment
  
  

Added Bonus If You Have

• Technical Understanding of Systems (AI Latest trends)
• Excellent communicator – ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion
• Attention to detail – track record of authoring high-quality documentation
• Organized approach – manage and adapt priorities according to client and internal requirements
• Self-starter but team mindset - work autonomously and as part of a global team
  
  

What We Offer You

At FIS, you can learn, grow, and make an impact in your career.

• Extensive Health Benefits Program along with the Family Protection Plan
• Best-in-class career mobility options across the globe
• Award-winning learning offerings for career development
• Adaptable home-office work model
• Opportunity to work with global teams and clients
  
  

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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