Senior Executive - Operations and Service
Bajaj Finserv
Date: 3 weeks ago
City: Jamnagar, Gujarat
Contract type: Full time
Location Name: Okha GJ
Job Purpose
“This position is open with Bajaj Finance ltd.”
Duties And Responsibilities
Х To achieve Branch target on indicators Ц Credit Metrics / Operations Metrics / Gold Loan Metrics.
Х Training of Branch Sales on Policies & Processes for Gold Loan / Consumer
Durables / Vehicle refinance /other Products as & when launched.
Х Ensuring policy adherence and meeting the TAT.
Х Delivering Approval rate & other critical SLA deliverables for Gold loan / Refinance loan, Cross sell &
CD business.
Х Checking & Valuation of Gold.
Х Vaulting & Safekeeping of Gold.
Х Ensuring adherence to Vaulting Process & Policies.
Х Supporting Branch Cashier in resolution for Customer Service queries.
Х Provide Feedback to Regional /HO Authorities on Credit / Operations Process / Policies on a regular basis.
Х Data Analysis & Sharing of best practices with team.
Х Coordinate with Sales & ensuring mechanism in place for processing of files within desired TAT.
Х Coordination with various HO / Cross functional departments & providing feedback.
Х Vendor Management (CPV / Gold Testing Vendor).
Х Ensuring Cost within Budget.
Х Support in Branch Admin Activities.
Х Maintain Minimal Errors in Audit Report published by HO.
Required Qualifications And Experience
Х Graduate / Post Graduate - Fresher
Х Good Learner & conceptualization skills.
Х Good Team Player.
Job Purpose
“This position is open with Bajaj Finance ltd.”
Duties And Responsibilities
Х To achieve Branch target on indicators Ц Credit Metrics / Operations Metrics / Gold Loan Metrics.
Х Training of Branch Sales on Policies & Processes for Gold Loan / Consumer
Durables / Vehicle refinance /other Products as & when launched.
Х Ensuring policy adherence and meeting the TAT.
Х Delivering Approval rate & other critical SLA deliverables for Gold loan / Refinance loan, Cross sell &
CD business.
Х Checking & Valuation of Gold.
Х Vaulting & Safekeeping of Gold.
Х Ensuring adherence to Vaulting Process & Policies.
Х Supporting Branch Cashier in resolution for Customer Service queries.
Х Provide Feedback to Regional /HO Authorities on Credit / Operations Process / Policies on a regular basis.
Х Data Analysis & Sharing of best practices with team.
Х Coordinate with Sales & ensuring mechanism in place for processing of files within desired TAT.
Х Coordination with various HO / Cross functional departments & providing feedback.
Х Vendor Management (CPV / Gold Testing Vendor).
Х Ensuring Cost within Budget.
Х Support in Branch Admin Activities.
Х Maintain Minimal Errors in Audit Report published by HO.
Required Qualifications And Experience
Х Graduate / Post Graduate - Fresher
Х Good Learner & conceptualization skills.
Х Good Team Player.
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