Senior Executive - Operations

DHL eCommerce


Date: 2 weeks ago
City: Delhi, Delhi
Contract type: Full time
  • Ensure safe handling of all shipments at the service centre and report any damaged cases to the origin
  • Conduct regular audits of deliveries and status updates to ensure correctness of information flow to clients.
  • Monitor expenses by way of adherence to vehicle log checks daily and ensure timely reimbursement of fuel conveyance expenses to staff/ outsourced manpower.
  • Ensure daily updation, allocation and collection OTM machines for deliveries.
  • Collect COD cash collected by the delivery staff, cross check the same with the delivery sheet and submit the same to the branch cashier.
  • Monitor performance of staff in the Service Centre and ensure conduct of trainings for regular staff, PDAs, etc. in line with the training program designed centrally.
  • Ensure adequate manning in terms for full-time employees, PDAs etc.
  • Generate and maintain MIS related to the service centre.
  • Maintain MIS.
  • Ensuring compile ops process as per ISO guidelines and records maintained.

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