Senior Centre Manager - Microfinance
Bajaj Finserv
Date: 2 weeks ago
City: Agra, Uttar Pradesh
Contract type: Full time
Location Name: Kheragarh MFI
Job Purpose
Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location
Duties And Responsibilities
Job Purpose
Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location
Duties And Responsibilities
- Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing.
- Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers
- Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP
- Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process
- Plan Center Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the center meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers
- Ensure collections are done from Customers as per scheduled center meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP.
- Carry out end use monitoring of loans as per the process
- Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model.
- Create a daily report of tasks planned and executed and submit to Branch Manager.
- Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule.
- Ensuring critical parameters like lead to login are executed as per matrix .
- Maintain centre meeting discipline, follow SOPs and code of conduct
- Quality sourcing and achieving targets as defined
- Regular collections and maintaining customers in current bucket, regularizing and normalizing delinquent customers
- Compliance on all business parameters, zero audit findings on his / her sourced customer segment / portfolio
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Content Creator
Oswaal Books,
Agra, Uttar Pradesh
2 weeks ago
Job DescriptionWe are looking for a creative and proactive Content Creator to join our team at our Noida office. The ideal candidate should have 1-3 years of experience in creating engaging, platform-specific content that drives brand awareness, engagement, and growth.Key ResponsibilitiesCreate engaging content across formats: social media posts, reels, videos, infographics, and moreDevelop ideas and scripts for short-form videos and...
Manager - Analytics - 14032
GMR Group,
Agra, Uttar Pradesh
3 weeks ago
Job PurposeThis job role revolves around d efining and implementing data extracting strategies and leading the team to unleash the power of data analytics by interpreting the data to provide insights and support decision-making for organization’s benefit.ORGANISATION CHARTHead Technology > Head Tech. and Analytics > Manager AnalyticsKey AccountabilitiesAccountabilities Key Performance Indicators Data Strategy & Execution Lead the development and delivery...
Video Editor
RMoney,
Agra, Uttar Pradesh
4 weeks ago
Designation: Video EditorJob CodeNo. of Openings: 1Job Qualification: Any Graduate/Post GraduateJob Experience: 0 - 1 YearJob Location: AgraJob Type: Full timeCTC: 1.20 Lacs - 1.44 Lacs:Work closely with the creative, marketing, or production teams to understand project objectives and ensure the video meets content goals.Review and organize raw footage, ensuring the highest quality and relevance to the project.Edit Video Content:...
