Senior Business Analyst with Veeva CRM

Virtusa


Date: 3 weeks ago
City: Chennai, Tamil Nadu
Contract type: Full time
  • We are seeking highly skilled Business Consultants with strong domain expertise in the Medical and Pharmaceutical sectors.
  • The consultants will provide deep domain insight, business analysis, and technology alignment across platforms including Veeva, Salesforce, Adobe, and AWS, along with specialized tools like Docuvera and iEnvision.
  • This role is critical to ensuring consistency and domain continuity across the team, allowing for scalable knowledge-building and long-term success in Medical operations and technology enablement.

Key Responsibilities

  • Lead business consulting engagements within Medical Affairs, Regulatory, and Commercial IT to understand and translate business goals into actionable strategies.
  • Serve as a strategic advisor across initiatives involving content management, medical compliance, digital transformation, and customer engagement platforms.
  • Leverage deep domain knowledge in the Medical/Pharma space to guide platform configuration, process redesign, and solution architecture.
  • Partner closely with cross-functional teams (IT, Regulatory, Commercial) to ensure business alignment and value delivery across the product and data lifecycle.
  • Provide business leadership across key platforms including:
    • Veeva Vault (MedComms, PromoMats, Medical CRM)
    • Salesforce Health Cloud and Marketing Cloud
    • Adobe Experience Manager / Adobe Analytics
    • AWS infrastructure and data services
  • Guide and support niche platform utilization such as:
    • Docuvera - medical content and modular content automation
    • iEnvision - compliant stakeholder engagement and tracking
  • Contribute to strategic planning, change management, and training related to technology and process implementation in the medical domain.
  • Ensure continuity of domain knowledge by maintaining a stable consulting team and facilitating ongoing upskilling and documentation.
Required Skills & Experience

  • 10+ years of experience in business consulting or solution advisory roles, with significant exposure to the medical, life sciences, or pharmaceutical industry.
  • Demonstrated knowledge of regulatory processes, medical content lifecycle, and compliance frameworks (GxP, HIPAA, ABPI, etc.).
  • Proven experience working with or consulting on:
    • Veeva Vault Medical Suite
    • Salesforce (Health Cloud or Life Sciences verticals)
    • Adobe Experience tools (especially content management and analytics)
    • AWS (cloud strategy, data handling, security)
  • Familiarity with Docuvera and iEnvision platforms or ability to ramp up quickly.
  • Strong facilitation skills and experience conducting stakeholder workshops and executive presentations.
  • Ability to work across global teams and manage multiple concurrent projects.
  • Excellent communication, documentation, and interpersonal skills.

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