Senior Business Analyst, Revenue Operations

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

Revenue Operations Technical Lead

Position Overview

This role is within Revenue Operations, and the ideal candidate is expected to be able to work strategically and effectively to build & manage various processes and systems. This role requires communication and collaboration with many departments throughout the company and potentially with outside partners and/or vendors. Ideal candidates are analytical, process oriented, energetic, and enjoy working in a high growth, data and operationally driven environment.

Job Responsibilities

 Key participant in ongoing projects and initiatives around process improvements to support the business and improve the efficiency and effectiveness of the Revenue Operations team

 Drive process enhancements with measurable results and alignment with cross functional stakeholders (Deals Desk, Sales Operations, Finance, Revenue, Business Systems, Sales and Partners)

 Assist with UAT and QA testing with Business Systems prior to system enhancement releases

 Participation and / or leadership of various internal projects related to core function. Being the ‘voice’ on such project teams is essential to ensuring the solution solves relevant business issues

 Assist the Provisioning team with various tasks when needed

About You

 Bachelor’s degree preferred or commensurate job experience

 Exceptional verbal and written communication skills, organizational abilities, and proven attention to details

 Demonstrated ability to work effectively with cross-departmental teams

 A self-starter, able to manage multiple tasks at once and the ability to work with minimal direction

 Experience with Salesforce.com, Salesforce CPQ, NetSuite and Oracle

 Solid understanding of order management, billing and provisioning systems, including upstream and downstream impact/activity

 Strength in researching, understanding, distilling and communicating complex business issues, ideas and analyzing business impact

 Strong skills in documentation of business requirements and user processes

 Ability to take initiative, work flexibly, and adhere to priorities with minimal direct supervision

What you can look forward to as an Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion and Belonging at Okta
  
  

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation.

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