Senior Associate Consultant - Quality
Infosys BPM
Date: 2 weeks ago
City: Mysore, Karnataka
Contract type: Full time
Process Excellence culture building: -
- Deploy Process Improvement framework for the engagement(s)
- On need basis, conduct short or refresher (3hrs) sessions on continuous improvement at engagement level Improvement opportunity identification: -
- Drive Bottom up and Top down opportunity identification workshops for creation of pipeline of opportunities
- Process, operations, business data analysis to identify improvement opportunities
- Validation of opportunities creation of the projects Improvement projects implementation: -
- Mentor Process Improvement projects (YB, GB & BB) to enable the operations resources to implement the improvement through structured approach
- Facilitate meetings with various stakeholders for tollgate reviews and appropriate sign offs
- Co-ordinate with lead developer for automation opportunity identification and project execution
- Govern the process of validation and sign off of the project closures in the project management portal
- Guide the project leaders for appropriate storyboard creation and update in the project management tool of PI projects Branding: -
- Creating awareness by training and bringing visibility to process excellence initiatives in the engagement.
- Creating process improvement case studies and socializing with teams, on various success initiatives of engagement performance Client Management: -
- Participate in client interactions to present the process improvement case studies.
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