Sea Logistics Sales Representative
Kuehne+Nagel
Date: 1 week ago
City: Delhi, Delhi
Contract type: Full time
You will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence.
Your Role
You will be responsible for developing + diversifying business in line with financial + volume targets.
Your Responsibilities
You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives:
Your Role
You will be responsible for developing + diversifying business in line with financial + volume targets.
Your Responsibilities
You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives:
- To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.
- To align your sales efforts with customer care location (CCL) managers, pricing + business development teams, including pricing decisions.
- To monitor competition by gathering current marketplace information on pricing + products.
- To report customer feedback to the CCL team, supporting resolutions as required.
- To align with CCL colleagues when onboarding new customers.
- To maintain + update the most relevant customer information in internal systems.
- To regularly review customer portfolios with the CCL Managers + team.
- To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.
- Excellent Communication and presentation skills.
- Graduation is mandatory.
- Relevant work experience of 6-8 yrs.
- Strong focus on customer + stakeholder relationships along with strong time management will be key to success.
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