Sales Operations Manager

Job Title: Sales Operations Manager

Location: Bangalore

Department: Sales & Operations

About the Role:

We are looking for a dynamic Sales Operations Manager with strong analytical, operational, and leadership skills to support and optimize our sales processes. The ideal candidate should have prior hands-on experience in sales and a deep understanding of sales enablement, performance tracking, and process improvement.

Key Responsibilities:

● Partner with sales leadership to define and implement sales strategies, processes, and reporting frameworks.

● Oversee daily sales operations to ensure efficiency and goal achievement across regions or centers.

● Monitor key performance metrics, sales funnels, and conversion ratios to identify improvement areas.

● Design and manage dashboards, MIS reports, and data analytics to drive decision-making.

● Coordinate with cross-functional teams (marketing, finance, operations) to streamline processes and enhance productivity.

● Support forecasting, target setting, and incentive plan design.

● Train and guide sales teams on tools, CRM, and operational best practices.

Requirements:

● Bachelor’s or Master’s degree in Business, Sales, or related field.

● 4–7 years of total experience, with at least 2+ years in sales and 2+ years in sales operations or strategy.

● Strong analytical and problem-solving skills; proficiency in Excel and CRM systems (Leadsquared / Zoho / HubSpot preferred).

● Excellent communication, stakeholder management, and leadership skills.

● Prior experience in education, retail, or fast-paced consumer industries preferred.