Sales Consultant

Job Summary:

The Sales Consultant will be responsible for generating sales, building strong customer relationships, and ensuring an excellent car-buying experience. The role requires understanding customer needs, showcasing the right vehicles, providing detailed product knowledge, and achieving monthly sales targets.

Key Responsibilities:

• Greet customers and understand their vehicle requirements.
• Present, demonstrate, and explain product features, specifications, and pricing to customers.
• Assist customers in comparing different models and recommending suitable options.
• Conduct test drives and explain vehicle performance.
• Handle inquiries through walk-ins, calls, and digital leads.
• Negotiate pricing, financing, and other terms to close sales.
• Achieve monthly/quarterly sales targets as assigned by the dealership.
• Maintain strong product knowledge of all models, variants, and competitors.
• Ensure timely follow-up with potential and existing customers for repeat business and referrals.
• Process documentation, loan/insurance coordination, and vehicle delivery.
• Maintain accurate records of customer interactions and sales in CRM/DMS.
• Ensure customer satisfaction throughout the sales journey and after-sales support.

Key Skills & Competencies:

• Strong communication and interpersonal skills.
• Negotiation and persuasion abilities.
• Customer-focused and relationship-building skills.
• Self-motivated and target-driven.
• Good knowledge of automobiles and passion for cars.
• Basic computer literacy (MS Office, CRM/DMS).

Qualifications & Experience:

• Minimum: Graduate / Diploma in any discipline.
• Preferred: Degree in Sales/Marketing or Automotive Management.
• Experience: 1–3 years in automobile sales (freshers with excellent communication may also apply).
• Must hold a valid driving license.