Risk & Controls (Non-US) -PMO - Senior Associate - BLR/KOL/HYD

PwC Acceleration Center India


Date: 3 weeks ago
City: Kolkāta, West Bengal
Contract type: Full time
Brief Responsibilities

  • PMO (all three models of client, territory and internal org)
  • Project Management for clients
  • Very senior stakeholder management, internal and end clients both
  • Creating project plans, charters, steering decks
  • Tracking objectives, workstreams, milestones, timelines, dependencies
  • Leading large transformation and transition programs
  • Using Project Management tools like MPP etc.
  • Change management
  • Resourcing & Recruitment
  • Support to proposal and business development
  • Practice, territory, market and capability development
  • Data Analytics & Reporting
  • Automation
  • Contractual lifecycle
  • Finance, L&D, Onboarding, Compliances, Technology
  • Coordination amidst multiple internal departments
  • Vendor Management
  • Business driver, contributor to growth and revenue
  • People Management and Performance Management
  • Firm Operations
  • Process foundation and continuous improvements
  • Escalation Management
  • Overall general administration for all the operational pillars

Mandatory People And Soft Skills

  • Excellent communication and written skills
  • Trusted and sustainable relationship skills
  • Collaborator Champion
  • Strategic bent of mind
  • Thinking like a Leader, acting as an Owner
  • Innovator

Certifications preferred: PMP, Prince2

Tools mandatory: Excel, PowerPoint, Macros

Tools preferred: Alteryx, PowerBI

Key Skills And Responsibilities

  • Conduct comprehensive reviews and evaluations of banking processes, controls, and procedures to ensure adherence to regulatory requirements and best practices.
  • Collaborate with cross-functional teams to identify and assess potential risks within the banking operations and develop effective control frameworks to mitigate these risks.
  • Perform risk assessments and gap analyses to identify areas of improvement and develop action plans to address any identified deficiencies.
  • Keep abreast of regulatory changes, industry trends, and emerging risks in the banking sector to ensure our organization remains compliant and proactive in risk management.
  • Provide expert guidance and recommendations to senior management on matters related to banking processes, controls, and regulatory compliance.
  • Work closely with internal stakeholders, external auditors, and regulatory bodies to address any compliance issues and foster a culture of compliance and risk awareness.
  • Develop and deliver training programs to educate employees on banking regulations, compliance requirements, and risk management practices.
  • Support the implementation and enhancement of policies, procedures, and guidelines related to banking operations, ensuring alignment with regulatory requirements.
  • Utilize data analytics and technology tools to enhance audit and control processes, identify trends, and improve efficiency.

Interpersonal Skills

  • Ability to work independently under general supervision with latitude for initiative and independent judgment
  • Effective verbal and written communications, including active listening skills
  • Ability to establish and maintain effective working relationships with team members and clients
  • Detail-oriented
  • Comfortable working on multiple projects simultaneously
  • Excellent communication - written and verbal - would be expected
  • Managing predominantly offshore engagements and relevant PwC Territory teams.
  • Ensure client service delivery in accordance with the quality guidelines & methodologies
  • Build and maintain client relationships by understanding and being responsive to client needs and ensuring high quality of deliverables
  • Demonstrate strong analytical thinking and communication skills including the ability to research and understand complex processes and effectively communicate them to interested parties

Client Management

  • Develop strong working relationships with the client and onshore client teams.
  • Maintain excellent rapport and proactive communication with the stakeholders and clients.

Operational Excellence

  • Suggest ideas on improving engagement productivity, including through the use of technology, and identify opportunities for improving client service.
  • Ensure compliance with engagement plans and internal quality & risk management procedures.

People Related

  • Display teamwork, integrity, and leadership. Work with team members to set goals and responsibilities for specific engagements.
  • Foster teamwork and innovation.
  • Utilise technology & tools to continually learn and innovate, share knowledge with team members and enhance service delivery.
  • Conduct workshops and technical training sessions for team members.
  • Be actively involved in team building activity for strong group/team synergy
  • Contribute to the learning & development agenda and knowledge harnessing initiatives

Minimum Qualifications

  • Bachelor's/Master’s Degree in Commerce / Economics / MBA/ BBA (or) Chartered Accountant. Advanced certifications such as CIA, CISA, CAMS, or relevant professional qualifications would be advantageous.
  • Experience in 2nd line or 3rd line of defence of Banks (preferably UK banks)
  • Experience in identifying control gaps and communicating audit findings and recommendations to clients
  • Understanding of audit concepts and regulations
  • Candidates with 4-6 years of relevant experience in similar role, preferably with a “Big 4” or equivalent

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