Retail Sales Executive
Croma
Date: 1 week ago
City: Kolkāta, West Bengal
Contract type: Full time
This job is provided by apna.co Customer Service
Greet customers in a friendly and approachable manner
Assist customers in finding products and answering questions about features, pricing, and availability
Provide product demonstrations, if applicable
Handle customer complaints/issues professionally and escalate to management if needed
Sales
Actively promote store products and services to meet/exceed sales goals
Cross-sell and upsell products to maximize opportunities
Stay informed about current promotions and discounts to share with customers
Process sales transactions (cash, credit, and other payments)
Merchandising & Inventory
Stock shelves and organize product displays
Ensure merchandise is displayed neatly and attractively
Monitor inventory levels and alert management when reordering is required
Assist in periodic inventory counts
Store Maintenance
Keep the store clean, tidy, and organized
Ensure aisles and displays are free of clutter and hazards
Report maintenance or safety concerns to management
Teamwork
Collaborate with team members and management for a positive work environment
Participate in staff meetings and training sessions
Other Duties
Perform additional tasks as assigned by management to support operations
Greet customers in a friendly and approachable manner
Assist customers in finding products and answering questions about features, pricing, and availability
Provide product demonstrations, if applicable
Handle customer complaints/issues professionally and escalate to management if needed
Sales
Actively promote store products and services to meet/exceed sales goals
Cross-sell and upsell products to maximize opportunities
Stay informed about current promotions and discounts to share with customers
Process sales transactions (cash, credit, and other payments)
Merchandising & Inventory
Stock shelves and organize product displays
Ensure merchandise is displayed neatly and attractively
Monitor inventory levels and alert management when reordering is required
Assist in periodic inventory counts
Store Maintenance
Keep the store clean, tidy, and organized
Ensure aisles and displays are free of clutter and hazards
Report maintenance or safety concerns to management
Teamwork
Collaborate with team members and management for a positive work environment
Participate in staff meetings and training sessions
Other Duties
Perform additional tasks as assigned by management to support operations
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