Relationship Manager

Highfly Sourcing


Date: 1 week ago
City: Delhi, Delhi
Contract type: Full time
Highfly Sourcing is hiring for the role of Relationship of the Candidate :

CRM Strategy And Implementation

  • Develop and execute CRM strategies to improve client engagement, retention, and satisfaction.
  • Implement and manage CRM software and tools to streamline client interactions and processes.

Client Relationship Management

  • Act as the primary point of contact for clients, addressing inquiries, providing updates, and resolving issues.
  • Build and maintain strong relationships with clients, ensuring a high level of satisfaction and repeat business.

Data Management And Analysis

  • Maintain and update client records in the CRM system, ensuring accuracy and confidentiality.
  • Analyze client data and feedback to identify trends, opportunities for improvement, and areas for growth.

Requirements

  • Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
  • Analytical skills with the ability to interpret data and generate actionable insights.
  • Detail-oriented with strong organizational and problem-solving abilities.
  • Proficiency in Microsoft Office and other relevant software.

(ref:updazz.com)

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